Monday, May 1, 2017
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News & Analysis

An Operator’s View: NZ Fine Touring Group’s David Kettle

NZ Fine Touring Group co-founder David Kettle on the Wanaka-based company's expansion plans, preparing to enter a new market segment, and why the inbounder is considering entering the hotel sector.

Visitor levy mooted as Kaikōura aims to become year-round destination

A visitor levy, accelerated world heritage status and airport future-proofing are all mooted in a tourism-centric Kaikōura District recovery plan.

US tourist spending continues to surge, up 22%

Tourism expenditure grew in all regions over the year to March 2017, according to the latest Monthly Regional Tourism Estimates released by the Ministry of Business, Innovation and Employment.

Serious challenges for NZ rivers

New Zealand’s rivers and lakes are under increasing pressure, according to the latest national report from the Ministry for the Environment and Stats NZ about the state of fresh water.

Banks: Capacity constraints putting tourism growth at risk

Short-term visitor arrivals were flat in March compared to the same month last year marking the first period since 2014 when a new monthly record was not set.

Audio: Seeking sustainability in NZ’s tourism sector

The University of Waikato's recent joining of The United Nations' prestigious international network of sustainable tourism observatories will allow it to conduct long-term research on the impact tourism is having on the environment. Asad Mohsin, the associate...

Cruise to inject more than $500m next season

Another record cruise season is expected in 2017/18 with the benefit to the New Zealand economy estimated to be worth more than $500m.

Investment leads to early ski season at Mt Ruapehu

A early ski season is expected at Mt Ruapehu after an early dusting of snow and new snowmakers combined to ensure fields would open a month earlier than usual.

Gentrack buys airport software firms in Europe for $20m

Gentrack Group, a developer of software for utilities and airports, has acquired controlling stakes in two European companies for $19.8m.

Flagship Kaikoura operators to help fund harbour restoration

Two major commercial tourism operators are putting their hands in their pockets to support the restoration of Kaikoura harbour.

Concerns growing over international visitor numbers

New Zealanders are increasingly concerned with international visitors numbers and the associated pressure this puts on the country, despite 96% believing tourism was good for the country overall.

China Southern boosts Tekapo tourism

China Southern Airlines has become an official partner of Mt John Observatory in a deal believed to be worth hundreds of thousands of dollars.

An Operator’s View: Kelly Tarlton’s Tim Keeling

Kelly Tarlton's SEA LIFE Aquarium's general manager, Tim Keeling, tells the Ticker about the attraction's strategy to partner with other operators, driving local engagement and its new Aquarium After Dark event this weekend.

World Masters Games to inject $53m, 266,000 guest nights

The largest event New Zealand has hosted since the 2011 Rugby World Cup starts today with an opening ceremony at Eden Park in Auckland this evening. The World Masters Games 2017 will see more than...

QAC secures control of Wanaka Airport

Queenstown Airport Corporation has secured the lease of Wanaka Airport allowing it to control the two largest airports in Central Otago.

Tourism catalyst for $40m Invercargill hotel scheme

A booming tourism market is the catalyst for a new $40m hotel in Invercargill.

Winners, losers for tourism, hospo in new immigration rules

One of the toughest jobs to fill in New Zealand's hospitality industry may become even more difficult to supply under proposed new immigration rules.

Star roles for tourism in city plans

Tourism centerpieces are at the heart of fresh annual plans for both Wellington and Tauranga.

Fragmentation drives 3-way split at TOP 10 Holiday Parks

A fragmenting tourist market and increased complexity has driven a three-way branding split of TOP 10 Holiday Parks.

China tops global tourism markets with 12% jump in spend

Chinese international tourism spend grew by 12% in 2016 to reach $372bn.

McClay seeks Malaysian investment in NZ tourism

Trade Minister Todd McClay is promoting New Zealand's tourism investment potential in his visit to Malaysia.

Coromandel open for business after Cook skirts region

Holiday-makers can return to Hauraki and Thames Coromandel districts after cyclone Cook passed the east of the Coromandel Peninsula without making landfall.

Real Journeys hits ‘Go’ on merger

Real Journeys has restructured its business to create two distinct tourism companies.

Waikato becomes NZ’s first UN tourism observatory

The University of Waikato has joined The United Nations' prestigious international network of sustainable tourism observatories.

Operators batten hatches as Cook closes in

Operators in the Thames-Coromandel and Bay of Plenty regions are preparing for the worse as Cyclone Cook lashes the North Island today.

Audio: Chris Roberts on TIA’s infrastructure assessment

Listen to Tourism Industry Aotearoa's chief executive Chris Roberts tell the Ticker's Paul Yandall why the association commissioned the National Tourism Infrastructure Assessment and the report's major findings.

130,000+ summer swarm on Te Papa’s Bug Lab

Te Papa’s $5m summer exhibition, Bug Lab, has had over 130,000 visitors across its four-month duration.

NZ tech company behind latest New York ferry service

Christchurch technology company Connexionz has won the contract to support New York City’s latest ferry operation.

Severe weather warning for Coromandel and BOP

The Coromandel and Bay of Plenty regions are battening down the hatches again as MetService issues another heavy rain warning.

World’s Best Airlines: Where did TripAdvisor place Air NZ?

Air New Zealand has come fifth in TripAdvisor’s inaugural 2017 Travelers' Choice awards for airlines.

Tourism drives hospitality spend up 10% for Q1

Tourist spending has seen hospitality revenues across New Zealand jump by 9.9% in the first quarter (Q1) of 2017 compared to the same period last year. Southland led the way recording a 20% increase in hospitality...

Destination Marlborough appoints new GM from Adelaide

Jacqui Lloyd has been appointed the new general manager of Destination Marlborough.

Top tourism infrastructure needs to be revealed

The nation’s top priority infrastructure projects will be revealed this week with the expected publication of the National Tourism Infrastructure Assessment.

Mixed reaction to major hotel schemes

Proposals for major hotel developments have met a mixed response as resource consents were lodged for two major schemes in Dunedin and Auckland. In Dunedin, a $75m proposal to build the city’s first five-star hotel...

Hurunui overhauls tourism strategy

Hurunui is shifting its focus from destination marketing to destination management as it looks to grow its share of New Zealand’s tourism sector.

An Operator’s View: Christchurch Airport’s Justin Watson

Christchurch International Airport's chief commercial officer - aeronautical, Justin Watson, shares his views on the airport's performance and its $180m development programme.

NZ’s global tourism competitiveness ranked

New Zealand has maintained its 16th place ranking in the World Economic Forum’s index of travel and tourism competitiveness.

Buoyant market driving dispersal and shortages

A buoyant tourism market is helping to drive product innovation and dispersal across New Zealand.

Unique honey centre to target Chinese market

A unique new honey centre is to be built in Queenstown to tap into rising demand from Chinese visitors for the local delicacy.

PM criticised over Chinese FIT comments

The Bus & Coach Association has hit back at government comments encouraging Chinese visitors off tours and into independent travel.

Tourism Minister faces fire in Parliament

Transcript of Questions & Answers in Parliament on Tuesday where Tourism Minister Paula Bennett faces her critics on the tourist border levy.

RTOs showcase regions at inbound trade event

From new eco tours to proposed ziplines, inbound tour operators heard the latest product offerings from around the country at the Regional Tourism Organisations NZ's (RTONZ) Inbound Trade Event.

Holiday parks plough $1bn into economy

Total annual spend by holiday park visitors has broken through the $1bn mark despite a drop in daily expenditure. Visitors staying at New Zealand holiday parks contributed a total of $1.07bn annually, split between $490m...

Colliers: NZ hotel deals top $500m

The New Zealand hotel market has seen its most buoyant period of activity in a decade with over $500m of hotel assets changing hands in past two years.

Critics take aim at Bennett’s “no border levy” position

Tourism Minister Paula Bennett's push to rule out a tourist border levy has drawn fire from politicians across the spectrum who labelled her stance as "irresponsible" and "short-sighted".

Local visitor levies mooted for infrastructure funding

Local visitor levies should be used as a tool to fund as infrastructure according to the findings of a new high-level report.

RTONZ-Inbound trade event starts

Two days of back-to-back industry meetings kick off today at the Regional Tourism Organisations NZ (RTONZ) Inbound Trade Event in Auckland. A record number of attendees are expected to attend at the Heritage hotel with...

Airbnb Trips NZ: the conditions and costs of launching your experience

Launched last week, the peer-to-peer accommodation provider has added Queenstown to its Experiences offer.

Grant Webster on THL’s electric future

Tourism Holdings Limited's chief executive Grant Webster tells the Ticker of the company's electric motorhome plans and beyond.

Bennett: We don’t want NZ to be a rip-off

In an interview with journalist Jessica Mutch on TVNZ's Q+A on Sunday, Tourism Minister Paula Bennett justifies her opposition to a tourist tax.

ANZ’s Charts that Matter: Tourism boom easing

Tourism is on a tear with no sign of slowing, driven by ever-higher numbers of Chinese tourists, right? Actually, no.

Tourism NZ’s first ever single region campaign ends today – how much did it...

Tourism New Zealand’s campaign to bring visitors from Melbourne to Northland in the autumn had a budget of $1.8m.

Auckland next for HIE following $60m NZ debut in Queenstown

Holiday Inn Express is expanding to Auckland following its New Zealand debut with a $60m Queenstown development.

Global tourism GDP up 3.3% to US$7.6 trillion

Global travel and tourism GDP grew by 3.3% last year outstripping the global economy for the sixth year in a row.

MBIE: Nelson, West Coast fastest growing regions

Tourism expenditure grew in all regions over the year to February 2017, according to the latest Monthly Regional Tourism Estimates released by MBIE.

“Resilient” tourism sees almost 500m visit EU in 2016

Tourists visiting the European Union reached almost half a billion last year, or 40% of the global tourist market.

Airwork profit up 10% despite “challenging market conditions”

New Zealand's largest general aviation company, with extensive scenic tourism and charter flight interests, has reported interim net profit after tax of $12.7m.

Wellington showcases creative culture in winter campaign

Wellington's creative events and vibrant nightlife are the focus of this year's winter domestic campaign launched by the capital.

Domestic market buoys delegate spend and stay 

Spending by convention and conference delegates in New Zealand rose 25% to $588m in 2016 despite a flat international market in terms of spend and visitor numbers.

Is Auckland’s proposed targeted rate losing council support?

Auckland Mayor Phil Goff's proposed targeted accommodation rate is losing council support.

What to expect from 2019 China-NZ Year of Tourism

Trade missions, marketing campaigns, airline partnerships and business, academic and cultural exchanges could follow the signing of the 2019 China-New Zealand Year of Tourism initiative.

“Disaster, unfair, unaffordable” – submissions slam targeted rate

Auckland’s “poorly designed” targeted rate has been slammed as a “disaster” with “massive unintended consequences” in a raft of industry submissions.

More flights, new visa rules to boost Chinese market

Air services to New Zealand from China have been boosted by 20% and measures to facilitate easier travel for Chinese visitors have been launched.

Tourism industry leaders appointed govt advisors

Two tourism industry leaders have been appointed to a ministerial advisory group as part of a new trade strategy that places a focus on services exports.

TripAdvisor: Queenstown NZ’s #1 destination

Queenstown has been named the number one destination in New Zealand in the TripAdvisor Travellers' Choice Awards 2017.

Tourism New Zealand’s brand ambassadors’ pay revealed

How much did Tourism New Zealand pay ambassadors in 2015/16 and what did it get in return?

ITOs, suppliers losing business due to shortages, high prices

New Zealand is losing 20% of new business due to lack of hotel accommodation and high room prices, says the Tourism Export Council .

Pilots to “fund and fight” against airport appeal

The New Zealand Air Line Pilots’ Association will "fund and fight" Wellington Airport's appeal to the Supreme Court over the length of its proposed runway safety area.

Tourism innovation fund frozen as political support ebbs away

The $8m per year Tourism Growth Partnership (TGP) has been frozen in a likely precursor to it being terminated.

Dreamliner favoured for next Dunedin Aurora Australis flight

Organisers of tonight’s inaugural Dunedin Aurora Australis flight are looking to charter a Dreamliner for future trips.

RTOs launch autumn, winter domestic campaigns

Destination Marlborough (DM) and Destination Great Lake Taupo (DGLT) and have launched domestic campaigns to attract New Zealanders to their regions over winter and autumn respectively.

Visitor value, quality experiences to guide new TNZ strategy

Tourism New Zealand’s new four-year strategy sees the organisation become more proactive in its quest to drive value from the international visitor market. As promised the overarching mission stays the same - to boost New...

USA, Europe drive record NZ visits

Tourists continued to flock to New Zealand in record numbers in the year to February.

Chris Roberts v Phil Goff: We break the bout down

Ahead of the consultation period on the measure drawing to a close on 27th March who fared best from the latest round in the ring?

Q&A with Black Label Experience’s Tania Stoyanof

Tania Stoyanof's relatively new business, Black Label Experience, is offering bespoke, unique New Zealand experiences for the global elite.

World Indigenous Tourism to bring 300 delegates to Northland

Up to 300 delegates will be converging on Northland for the World Indigenous Tourism Association's (WINTA) conference early next year, the first time the event has come to New Zealand.

Tourism New Zealand is about to release its new four-year strategy – here’s what...

Tourism New Zealand will tomorrow release its new four-year strategy with the guiding theme of evolution not revolution.

Q&A with White Island Tours’ Jenny Tait

Jenny Tait and her husband Peter started tours to White Island in 1990 with a single boat ferrying six passengers at a time from Whakatane. Today, their business operates four vessels taking up to 350 people a day to the volcanic island.

Luxury hotel planned for Auckland waterfront

A new 165-bed luxury hotel is planned for the last remaining waterfront site in downtown Auckland.

Ruapehu to tackle Tongariro congestion with transport hub

Ruapehu council is planning to provide almost $1m in funding to help ease track congestion on the Tongariro Crossing and support tourism infrastructure in the region.

Q&A with Dive Tatapouri’s Chris Savage

Chris Savage started in tourism in the late 1980s at Rainbow & Fairy Springs, went travelling and then returned to a desk job in insurance. But the lure of adventure proved too strong and, along with her husband Dean, started a unique boat tour that offers swimming with stingrays.

Q&A with Naturally NZ Holidays’ Trish Abrahamson

After starting her business in 1997, Trish Abrahamson has turned Naturally NZ Holidays into one of the best respected ITOs in the country.

Fund for operators raided for $5.5m infrastructure boost

The government has increased the Regional Mid-sized Tourism Facilities Grant Fund by $5.5m to help build infrastructure to cope with booming tourism growth.

More South American, African tourists to follow new air deals

Columbia has been added to the list of countries New Zealand has signed an air services agreement with making it easier for tourists from the South American country to travel to New Zealand.

LGNZ: We need $1.4bn to fund tourism infrastructure

LGNZ has renewed calls for a new infrastructure funding mechanism after the cost of the nationwide project pipeline was revealed to be $1.38bn.

Q&A with Dolphin Encounter Kaikoura’s Lynette Buurman

An experienced traveller and buisnesswoman, Buurman is using all of her skills and knowledge to guide her business through the recovery following the Kaikoura earthquake.

Queenstown convention lead leaves

Queenstown convention bureau manager Regan Pearce has left his position.

Q&A with TIME Unlimited Tours’ Ceillhe Sperath

Ceillhe Sperath's award winning TIME Unlimited Tours offers excursions around Auckland – and further afield - as well as Māori cultural tours.

ITB: Everything you need to know from this year’s event

New Zealand tourism operators were among the thousands of delegates attending the world’s largest travel expo, International Tourismus Borse (ITB), in Berlin.

Castle anyone? Waikato attraction up for grabs

One of Waikato’s best-known tourist attractions is up for sale, and it could come with one of Australasia’s largest doll and toy collections.

Hotel occupancy falls across NZ over summer

Hotel occupancy dropped by 2.5% over summer as the average room rate across New Zealand grew by 12.7% to $199.99.

Q&A with Cardrona Alpine Resort’s Bridget Legnavsky

Bridget Legnavsky, Cardrona Alpine Resort Bridget Legnavsky is the general manager of Cardrona Alpine Resort, which in recent year’s has been blazing a trail in terms of NZ skifield’s developing their summer offer. Winter is...

Skift: Sustainability key to combating overtourism

The tourism industry must take responsibility and see sustainable development as an opportunity, according to Skift.

Quake delays launch of AJ Hackett’s $2m Nevis Thriller

AJ Hackett Bungy New Zealand has delayed the opening of its new Queenstown activity after crucial equipment was stranded by the Kaikoura Earthquake.

Q&A with NZ Fine Touring’s Kerry Kettle

Wanaka-based Kerry Kettle is the co-founder and owner of New Zealand Fine Touring Group which specialises in customized self-drive and coach tours.

Go Bus to bolster luxury fleet to meet tourism demand

Go Bus is pumping up to $20m of dollars into its luxury Johnston's Coachlines business to meet soaring tourism demand.

Colliers: Looming hotel crisis and how to avert it

New Zealand is heading for an 'accommodation crunch' that will put its tourism industry at risk - here's how to avert it, says Colliers.

Q&A with JUCY’s Kat Van Dijk

Kat Van Dijk entered tourism relatively recently when she joined JUCY just over four years ago. She is GM Southern Lakes at what was originally a car rental company but has expanded into campervans, cruise and hotels.

Chinese spending plummets 26% over summer

Spending by Chinese visitors plummeted by more than a quarter over summer, according to Marketview.

April opening for $3.2m Timber Trail Lodge

The $3.2m Timber Trail Lodge being built in the King Country’s Pureora Forest Park is on track to open next month.
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