Monday, March 19, 2018
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News & Analysis

New heads for Guided Walks, Dart River

Ngāi Tahu Tourism has appointed Adam Dooney its new head of Guided Walks New Zealand. 

ATEED forges NZ’s first destination management + marketing plan

ATEED is preparing to launch what it says will be New Zealand's first combined destination management and marketing plan for a region. 

National Parks review put on hold

The New Zealand Conservation Authority has put its proposed review of the country's National Parks on hold so it can support the government's visitor and conservation priorities. 

Stats NZ: Airbnb data capture proving difficult

Stats NZ says there is no clear path to collecting data from the country's growing non-commercial accommodation providers such as Airbnb despite increasing calls for insight into the subsector.

The Brainerds behind Camp Glenorchy’s vision of sustainable tourism

The Ticker's Bridget O'Connell went along to the opening of Camp Glenorchy yesterday and met the American couple behind the innovative eco-friendly accommodation.on. 

Wednesday Letter: Queenstown Mayor Jim Boult

Queenstown Lakes District mayor Jim Boult on the council's desire to implement a local bed tax, why going to Wellington with a begging bowl every year is not sustainable, and how last week's forum on freedom camping with tourism minister Kelvin Davis had mixed results.

Govt provides $100K for stricken Tasman businesses, residents

The government's provision of $100,000 for businesses affected by ex-Cyclone Git has been welcomed by a tourism operator group but fears it may not be enough to help the sector.

Self-piloted electric air taxi ‘Cora’ revealed in Canterbury

A self-piloted electric air taxi is being tested in Christchurch and hopes to be the first viable craft of its kind in commercial operation.

First Look: Earth & Sky and Ngāi Tahu Tourism’s $10m Astronomy Centre

Earth & Sky and Ngāi Tahu Tourism have revealed concept images for their $10m Astronomy Centre joint venture at Lake Tekapo.

From the Regions: Wanaka’s James Helmore

General manager of Lake Wanaka Tourism, James Helmore, on how the town's tourism strategy has evolved, the requirement for better data and balancing the needs of the local community with a booming visitor economy.

McClay gets the nod as Bridges promotes tourism to front bench

New National Party leader Simon Bridges has taken the tourism spokesperson job off Waitaki's Jacqui Dean and given it to Todd McClay.

Kāpiti operators look to neighbours after Air NZ withdrawal

Kāpiti Coast tourism operators are seeking solutions from their regional neighbors following Air New Zealand's announced withdrawal from the region's airport.

Hotels, holiday parks lead Jan growth as guest nights near 5m

Hotels and holiday parks reported the biggest growth in January as guest nights in short term accommodation across the country reached a record 4.97 million, up 1.4% on the same month last year.

$1.3bn takeover to create Australasia’s largest hotel group gets go ahead

French giant AccorHotels’ proposed A$1.2bn (NZ$1.3bn) takeover of Australia’s Mantra Group looks set to go ahead creating a 50,000 room behemoth in the Asia Pacific room.

Golden Bay operators: A plea for help

The Golden Bay tourism industry needs urgent financial assistance from the government in the wake of Cyclone Gita, according to a group of tourism professionals.

TNZ: Cruise NZ’s fourth-largest international visitor market

New Zealand's cruise market has been growing at 13% per annum since 2010 with passenger port days expected to increase almost 40% by 2019, says Tourism New Zealand.

National launch private bill crackdown following freedom camping forum

The government's announcement of a new working group on freedom camping has been met by the launch of a private members bill from National that would put the party's election campaign crackdown into law.  

Buy Side/Sell Side: RAL’s Michelle Caldwell

Ruapehu Alpine Lifts' GM sales and marketing, Michelle Caldwell, on finding opportunities to grow sales in the Australian market, the benefits of regional and national collaboration and the challenges involved in transitioning to become a year-round tourism business. 

NZ has an abysmally low number of women in senior business positions – how...

NZ is among the worst performers in the world for women in senior leadership positions at companies but how do the country's top tourism companies fare?

Three in a row for Christchurch conference sector

Christchurch has secured the 2020 Learning Environments Australasia conference - the third major event win for city announced in the past month. 

Ski field investment spurs visitor growth to NZ slopes

Visitors to New Zealand's ski slopes grew on average 5% over the past four years to reach 1.6 million in 2017, according to the Ski Areas Association of New Zealand (SAANZ).

Wednesday Letter: Questions for NZ’s ski industry

The New Zealand ski industry is pouring around $200m into assets but it cannot answer a basic question on its value to New Zealand - what does that mean for how investment decisions are being made?

Chinese visitors jump 30% to help lift CIAL profit

A jump in Chinese passenger numbers in the six months to December 2017 has helped Christchurch International Airport Limited (CIAL) lift its interim revenue and profit.  

Air NZ, Lake Wanaka Tourism finalists at Mumbrella awards

Air New Zealand's 'A Very Merry Mistake' and Lake Wanaka Tourism's (LWT) #skiwanaka campaigns have been named as finalists at Australia's Mumbrella Travel Marketing Awards.

Operator ordered to pay $110,000 for employment breaches

South Island-based tour company Alps Travel has been ordered to pay $75,000 in penalties and more than $35,000 in arrears for breaches of employment law.

From the Regions: West Coast’s Richard Benton

The chairman of Tourism West Coast and local operator, Richard Benton, on a booming summer, why we should start charging overseas visitors for access to select natural attractions, and the challenge of attracting skilled staff to remote regions.    

England-Hall’s address to ANZLF

Tourism New Zealand’s chief executive, Stephen England-Hall, address to the Australia New Zealand Leadership Forum (ANZLF) in Sydney.

Paymark: Tourists help drive spending growth over summer

International visitor spending growth over summer helped boost the coffers of New Zealand's tourism industry with the accommodation, retail, activities and transport sectors all benefiting.    

Striking new rail station designs revealed

City Rail Link has revealed striking new concept plans for the rail stations it plans to build or refurbish as part of its Auckland network.

Airbnb NZ guests, listings surge

Airbnb guest numbers in New Zealand surged to 1.46 million in 2017, up 112% on 2016, while the number of listings jumped 61% to 37,600.

Chinese fall fails to dent record Jan arrivals

The later start of Chinese New Year saw visitors from China drop by 28.4% at Auckland Airport in January compared to the same month last year.

Guthrey Tourism goes national with Auckland acquisitions

Christchurch's Guthrey Tourism has pushed north with the acquisition of three i-SITES in Auckland in a move that also complements its purchase of online holiday company Relaxing Journeys.

Cruise ship visits increase 50% to help lift POAL revenue

A 50% jump in cruise ship numbers helped lift Ports of Auckland's interim revenue to $120.6m for the six months to December 2017, up 9.1% on the same period a year earlier.

Hotel occupancy lifts 2% but ADR, RevPAR both jump 11% in 2017

Hotel occupancy rates across New Zealand rose by 2% last year but average daily rates and revenue per available room both jumped 11% during the same period.

2507 jobs, 25,760 foreign visitors, $194m generated – the Lions tour breakdown

The British and Irish Lions rugby tour last winter attracted 25,760 international visitors and contributed $194m to GDP,

Buy Side/Sell Side: Destination Queenstown’s Kiran Nambiar

Fresh from AIME, Kiran Nambiar, DQ's new business development manager and head of the Queenstown Convention Bureau, tells us about forging new MICE partnerships, future growth markets and how capacity issues are being managed.

Cycle trails secure $2.6m funding

Tasman’s Great Taste Trail has been granted $2.4m in funding for it to be extended and upgraded to a multi-day ride.

Air NZ’s latest safety video

Air New Zealand has launched its latest safety video filmed mainly at Antarctica and starring American actor Adrian Grenier.

CAS: Business events lead 2017 growth, delegate numbers flatten

A growing business events markets contributed to a 7% hike in the number of events in New Zealand last year.

Wednesday Letter: Winter Games NZ CEO Arthur Klap

On his last day in post, outgoing Winter Games NZ chief executive Arthur Klap talks about the importance of NZ staging events on the global stage, the challenges around delivering a financial viable fixture and why funding should be linked to more than economic measures of success.

January visitor numbers fall for first time in five years

Overseas visitors to New Zealand in January have fallen for the first time in five years, according to Stats NZ's latest international travel and migration figures.

Report: Why clipboard went through Jetstar engine

A clipboard was sucked through a Jetstar plane engine damaging a fan blade as the Airbus A320 took off from Auckland Airport for Sydney.

Dean: Nats new leadership “up to speed” with tourism

We at the Ticker didn't think there was much for tourism in the appointment yesterday of National's new leader Simon Bridges.

From the Regions: NRDA’s Mark Rawson

The Nelson Regional Development Agency's chief executive, Mark Rawson, on managing record growth, driving seasonality, successfully tackling freedom camping, and integrating tourism into local planning. 

Dreamworld owner signals recovery following 2016 tragedy

Australian operator Ardent Leisure expects to return to profitably in the second half of its 2018 financial year as it continues to recover from the Dreamworld theme park tragedy. 

Edgewater appoints new GM

Edgewater resort at Lake Wanaka has promoted its financial controller, Jon Brown, to the position of general manager.

Chen: $1bn PGF a “shot in the arm” for regional tourism

The newly launched $1bn Provincial Growth Fund is a real "shot in the arm" for the regions being targeted, says the Tourism Export Council NZ.

Normal service resumes after $80K evac day for Real Journeys

Real Journeys cancelled an 8am sailing of its Doubtful Sound cruise today but further trips are operating normally following a slip that trapped 339 tourists yesterday.

RTOs welcome $12m funding, keen for more from $1bn PGF

Regional tourism leaders have welcomed the government's investment in developing new products and expect more to come from the $1bn Provincial Growth Fund in further rounds.   

Air NZ: Obama visit a boost for NZ tourism

Former US President Barack Obama's visit to New Zealand in March will help raise the profile of New Zealand tourism, says Air New Zealand.

Northland, Gisborne, West Coast tourism among first to benefit from $1bn PGF

Tourism in Northland, Tairāwhiti-East Coast, Hawke’s Bay, Manawatū-Whanganui and the West Coast will be among the first beneficiaries of the first deployment from the $1bn Provincial Growth Fund.

Gisborne, Marlborough lead January spending growth

Gisborne and Marlborough showed the strongest month-on-month spending growth in January lifting 15% to $21m and 13% to $60m respectively

Buy Side/Sell Side: Haka Tourism Group’s Chris Bain

Haka Tourism Group's sales manager, Chris Bain, on the company's new sales strategy, expansion in China and a new product for that market, and how its new hotel assets are performing.

THL profit leaps 102% as tax windfall and expansion deliver

Business expansion and tax windfalls have seen Tourism Holdings Limited’s half-year net profit after tax surge 102% in what it has billed as “another record result”.

Air NZ reports profit fall, launches Taipei direct service

Air New Zealand has reported an interim net profit of $232m for the six months to December 2017, down 9.4% on the same period in 2016

Visitor spend reaches record $10.6bn

The growth was driven by a 6.7% increase in visitors to New Zealand to a record 3.73 million last year with the US market performing strongly in terms of arrivals and spending.

Wednesday Letter: Time for councils to step up

Regional Tourism New Zealand's Charlie Ives says now is the time for local authorities to step up to help meet the challenges of New Zealand's booming tourism sector.

Waitakere Ranges product at risk after council proposes park closure

Auckland operators are resigned to losing Waitakere Ranges product after the council voted to close the forested areas of the park.

Auckland’s $23bn “transformation” drives business events growth

Auckland is gearing up to exploit the opportunities its global exposure from major events will present in 2020 and 2021, says the city's tourism leaders.

Ferry revenues, passenger growth help KiwiRail lift surplus 39%

Interislander revenue and passenger growth helped KiwiRail make a $15.3m operating surplus in the six months to December 2017, up 39% on the same period a year earlier.

Power to the people: Auckland’s interactive citizen information hub

An innovative digital portal has opened allowing visitors to design their own custom walking tours of the central city.

From the Regions: Stewart Island’s Jon Spraggon

Jon Spraggon, chair of the Stewart Island/Rakiura Community Board, talks about the island’s long hot summer, a review of the visitor levy fund and a new offer for winter.

Minister Watch: What Davis has been doing

We here at the Ticker wonder every day what the minister of tourism Kelvin Davis is working on and after weeks of close scrutiny and careful cross-referencing we've managed to piece together his diary from 13 December 2017 to 2 February 2018.

Queenstown Airport profit surges 43%, pays QLDC $750k

Queenstown Airport Corporation (QAC) has reported an interim net profit after tax of $8.8m for the six months to December 2017, up 43% on the previous corresponding period.

Webster on how THL landed its $128m JV

It has taken a year of hard work but Tourism Holdings' dream to build the world's first global RV platform received a big boost last week with the announcement of its $128m joint venture with Thor Industries.  

RTNZ: A few “bad apples” spoiling freedom camping

A few "bad apples" are giving freedom camping a bad name when most people are well behaved, says Regional Tourism New Zealand. 

Top UK statistician to review MBIE’s IVS

One of the UK's top statisticians has been tasked with reviewing the Ministry of Business Innovation & Employment's beleaguered International Visitor Survey.

THL “turbocharges” pursuit of global RV platform with $129m JV

Tourism Holdings has poured its digital businesses into a $67m JV that it says will "turbocharge" the creation of a global digital motorhome platform.

Retail, property income lift Auckland Airport revenue

Auckland Airport has reported underlying profit up 7.8% to $133.1m off revenue of $332.4m, up 6.9%, in its interim results for the six months to December 2017, driven by strong growth in retail and property income.

WorkSafe to investigate tourists’ kayaking incident

Maritime New Zealand is to launch an investigation into why tourists had to be rescued from Wellington harbour during a guided kayaking trip yesterday.

MBIE appoints tourism policy manager

Richard Davies has been appointed manager of tourism policy at the Ministry of Business, Innovation and Employment.

MPI trials seeing, hearing, learning AI border officer

A new digital biosecurity officer that can see, hear, answer questions and give directions is greeting international visitors at Auckland Airport. 

Buy Side/Sell Side: China Travel Service’s Lisa Li

With Chinese New Year about to begin, China Travel Services' Lisa Li shares her insight into that Asian market, how it is changing and why it is getting much harder to sell New Zealand there.

Airways: Airlines up for fuel windfall

Airlines flying to New Zealand could save millions in fuel costs if a test by air navigation service provider Airways proves successful.

Canterbury, Southland guest nights jump as international visitors drive growth

Canterbury and Southland guest nights jumped in December compared to the same month the previous year.

Operators to help promote industry in new ‘Tourism Story’ initiative

New Zealand tourism operators will be urged to help to promote the industry and its benefits in a major new initiative being launched by Tourism Industry Aotearoa this year.

7 months, 1000 applicants, $150,000+ salary, 1 hire – Forgotten World finally has a...

It took seven months, the lure of a $150,000 salary, and eventually some national media coverage which helped generate global attention, but Taumarunui's Forgotten World Adventures has finally got a general manager.

Wednesday Letter: TIA’s Chris Roberts

Tourism Industry Aotearoa chief executive Chris Roberts on the work underway to protect the industry's reputation and a major new initiative to promote the sector to the community.  

NZ operations help drive profit up 28% at Experience Co

Revenue from its NZ skydiving operations was A$12.9m, up 7.5% compared to the same period a year earlier.

Haka targets trade channels in 80% annual growth strategy

Haka Tourism Group is pushing into trade sales channels as part of a new strategy to deliver 80% year-on-year overall revenue growth.

From the Regions: Coromandel’s Hadley Dryden

In a summer of heatwaves and downpours, the Coromandel was the first to feel the downside when a storm swept through the region in early January. Destination Coromandel's Hadley Dryden tells us about the challenges, and an opportunity, that followed.

TNZ kicks off $750K winter holiday drive

Tourism New Zealand has kicked off its 2018 winter campaigning with a $750,000 drive to attract Australians to the North Island.

Waiheke sustainable tourism strategy to launch

A new initiative to develop a sustainable strategy to cope with booming tourism at Auckland's Waiheke Island is to be launched this week.

SKYCITY’s Graeme Stephens: Tourism operators wanted for ex-convention space

SKYCITY is on the hunt for tourism and entertainment operators to help fill its Auckland site once the New Zealand International Convention Centre (NZICC) launches.  

M&C boosts RevPAR, reports hotel income up 12% to $106m

Millennium & Copthorne Hotels said revenue per available room at its NZ assets grew by 8.2% in 2017, helping to drive hotel income up by 11.6% to $105.6m for the year to December.

Kaikōura growth jumps as recovery gives way to “fantastic” summer

Kaikōura has made a welcome return to strong growth as the region's recovery is underpinned by a booming tourism sector.

An Operator’s View: WRAL’s Mark Morgan

Waikato Regional Airport chief executive Mark Morgan tells the Ticker why the group has decided to enter the hotel market with a $3m acquisition and the plans underway to boost the CCO's non-aeronautical income.

Hotel industry to initiate targeted rate judicial review

The hotel industry is hitting back at the introduction of Auckland council's controversial accommodation targeted rate by initiating a judicial review.

SKYCITY signals legal fight over NZICC delay

SKYCITY has signalled a probable legal fight with contractor Fletcher Construction over the delay to the completion of the NZICC.

The Lost Spring appoints new CEO

Luxury hot pools and spa attraction The Lost Spring has appointed Alanna Kline its new chief executive. 

Buy Side/Sell Side: Hydro Attack’s Esther Small

Hydro Attack's marketing manager Esther Small on launching a new product in the competitive Queenstown market, the power of digital marketing and developing a suitable sales strategy 

Californians help drive holiday arrivals up 7.5% over 2017

Holiday arrivals grew 7.5% in 2017 to 1.95 million with the United States showing the healthiest growth among New Zealand's major markets.   

TNZ targets Millennials in $28k Contiki tie-up

Tourism New Zealand has teamed up with youth travel company Contiki to launch a campaign targeting millennial travellers.

Why Tourism Australia’s $39m ‘Croc Dundee’ campaign is smart

Professor of media and communications at University of Melbourne, John Sinclair, says Tourism Australia's lastest A$36m campaign is founded on a smart strategy.

Wednesday Letter: Is tourism becoming the new dairy?

Tourism has overtaken dairy as NZ's top export earner but is it about to fall as far as that industry in terms of reputation too, asks the Ticker's Paul Yandall.

NZ tourism stocks recover after morning hit

New Zealand-listed tourism stocks took a dive this morning after two days of wild trading in the international markets.

Australia launches massive $39m US campaign

Tourism Australia has kicked off a new A$36m (NZ$39m) marketing push aimed at “supercharging the value of American tourism Down Under’.

M&C buys New Plymouth’s The Waterfront Hotel

Millennium & Copthorne Hotels has bought New Plymouth's The Waterfront Hotel.

Visitors reach record 3.73 million

A record 3.73 million overseas visitors came to New Zealand in the year to December 2017 year with just over half of them here for a holiday.

Customs, MPI to cut border levy citing booming tourism

Customs NZ and the Ministry of Primary Industries are planning to slash the Border Clearance Levy citing the country's booming tourism sector.

Starring role for NZ operator in latest Qantas safety video

Qantas has released its latest safety video and one iconic New Zealand operator gets a starring a role.

Tasman tops November spending growth with 40% jump

Tasman recorded a staggering 40% jump tourism spend in November which saw the regions lead the country in terms of month to month growth.

Kiwi Experience: Stranded passengers in good spirits

Customers on a Kiwi Experience coach stranded near Franz Josef by last night's storm are in good spirits and waiting for the road to clear, says the tour operator. 

After 15 years and nearly $400K, Milford Sound’s Bowen Falls track reopens

Milford Sound/Piopiotahi’s popular Lady Bowen Falls walk has reopened for the first time in more than 15 years.

Fitch rates Queenstown – here’s what it has to say

One of the world's 'Big Three' credit ratings agencies has for the first time assessed Queenstown's financial prospects. 

$730K for cycle trail improvements

More than $730,000 in funding for safety improvements to two Great Rides of Ngā Haerenga, the New Zealand Cycle Trail, has been announced by the government.

Minister: An opportunity to address freedom camping

Tourism minister Kelvin Davis has called a meeting of 22 of the country's mayors to help deal with freedom camping problems.

MBIE draws fire after wiping nearly $1bn off visitor spending figures

MBIE has come under fire from tourism leaders after wiping $910m off international tourist spending.

TNZ ramps autumn drive with new $500K Aussie campaign

A new $500,000 campaign that aims to increase Australian visitors to New Zealand in the autumn is set to launch next week.

Visitor experience and infrastructure top operator concerns

Visitor experience and infrastructure are two primary areas of concerns for operators according to the latest State of the New Zealand Tourism Industry report.

WorkSafe, TAIC launch investigations into industry deaths

WorkSafe and the Transport Accident Investigation Commission have launched investigations into industry deaths at Wanaka and Queenstown.

Kelly resignation latest in Tourism NZ senior departures

Brighid Kelly has resigned from Tourism New Zealand adding to a number of senior departures over recent months.

InterCity’s John Thorburn on the firm’s first foray overseas

InterCity Group CEO John Thorburn on the company's expansion beyond NZ with its purchase of the Cairns-based Tusa Group, which operates a variety of cruise products.  

Terms of reference for Stats NZ’s IVS review released

The terms of reference for Stats NZ's review of MBIE's International Visitor Survey have been released.

Tourism Ticker’s Person of the Year

With so many talented contenders in what is a diverse and enterprising industry, it was tough to choose just one person of the year.

Our top 10 stories of 2017

Here are our top 10 articles of 2017 as judged by the number of reader views.

Error forces MBIE to slash estimated benefit of America’s Cup

The Ministry of Business, Innovation and Employment has slashed its estimate of the benefit from hosting the America's Cup after errors in its original assessment were corrected.

Tourism Holdings: $3m boost from US tax rate cut

Tourism Holdings could see its net profit jump by up to $3m thanks to incoming tax changes in the United States that will see the company's tax rate slashed by more than a quarter.

ASB: Global economy, weak NZ$, growing connectivity to sustain tourism boom

The strengthening global economy, lower NZ dollar and increasing international mobility and connectivity will sustain the current tourism boom, according to bank ASB.

Air NZ’s Redington named on govt’s tax working group

Air New Zealand's Michelle Redington has been named part of the government's tax working group, which could make a recommendation on the proposed $25 border levy.

Council blames ducks for high E.coli lake reading

The Otago Regional Council has cleared Queenstown's Lake Hayes safe to swim in and blamed ducks for an unusually high E.coli reading.

Queenstown Airport marks two millionth passenger

Queenstown Airport has welcomed its two millionth passenger this year in what it says is a "major milestone".

Wednesday Letter: An industry renewed

The Ticker's Paul Yandall takes a look back at the leadership changes over the past year and says a sense of industry renewal is the story of 2017. 

Ngāti Whātua Ōrākei launches augmented reality tour

Ngāti Whātua Ōrākei has launched an augmented reality walking tour of Takaparawhau, Bastion Point.

Air NZ has come second in EW’s best holiday commercials of 2017. Here’s number...

Air New Zealand’s ‘A Very Merry Mistake’ Christmas video has taken out the number two spot on Entertainment Weekly’s list of 2017’s best holiday commercials from around the world.

Christchurch Casino, Dunedin Leisure Lodge drag Skyline

Skyline Enterprises has reported an increase in trading across all of its businesses except for its Christchurch Casino and Dunedin Leisure Lodge operations.

Skyline unveils $26m redevelopment

Skyline Enterprises has unveiled concept plans for its proposed $26m redevelopment of O'Connells Pavillion shopping centre in Queenstown.

Swimmers warned away from Queenstown lake

Swimmers have been warned away from Queenstown's popular Lake Hayes after it recorded more than three-and-a-half times the level of E.coli considered safe to swim in.

WREDA appoints new CEO

Lance Walker has been appointed the new chief executive of the Wellington Regional Economic Development Agency, WREDA.

Air NZ behind the scenes: Sam Neill and Bryan Brown on ‘fush and chups’,...

Actors Sam Neill and Bryan Brown have reunited on-screen as the distinctive voices behind the latest instalment of Air New Zealand’s Better Way to Fly campaign.

Tourists urged to take care on backcountry roads

DOC is urging tourists to take care when driving on New Zealand's backcountry roads ahead of what is expected to bumper summer season.

Report: Tourism livelihoods at risk from climate change

New Zealand's ski industry could benefit from climate change in the short term but would suffer from its long term effects as would attractions such as the country's glaciers, according to a new report.

“Ripening opportunities” in NZ wine tourism

Developing an online presence and targeting the growth markets of America's and Asia's visitor markets are two crucial factors in unlocking New Zealand’s wine tourism opportunity, according to a new report.

Earnslaw, Larnach Castle, Rail Trail in landmark programme

Real Journeys' TSS Earnslaw, Dunedin's Larnach Castle, and the Otago Central Rail Trail are among 12 Otago sites recognised for their landmark heritage.

The Hub opens at Queenstown Airport

Queenstown Airport has opened the doors to its first dedicated operations centre, The Hub.

Merry TIFmas! Govt hands out $15m of tourism funding

Freedom camping facilities, car parking at the Church of the Good Shepherd and cycle trails are among the recipients of almost $15m in tourism-related government funding.

UNWTO: Global tourism arrivals increase 7% to 1.13 billion

Destinations around the world welcomed 1.13 billion international tourists between January and October 2017, according to the latest UNWTO World Tourism Barometer.

Tourism sector wins new QLDC funding

Two tourism businesses have been awarded a total of $40,000 of funding from Queenstown Lakes District Council’s new Economic Development Fund.

Economist: MBIE’s top tourism data “next to useless”

An economist with detailed knowledge of MBIE's tourism data collection has come out criticising it as "next to useless" after this week's Tourism Satellite Account (TSA)  showed a fall in international tourism spend. 

The value of cruise to NZ has been slashed by hundreds of millions of...

The estimated value of cruise spend in New Zealand during the 2016-17 season was slashed by $318m in yesterday's Tourism Satellite Account, prompting questions over the accuracy of previous industry assessments.

Why did international tourist spend fall? Here’s MBIE’s explanation

What have been the drivers of the 0.9% drop in international tourism expenditure as reported in the TSA 2017? Here's MBIE's answer.

NZTA: Guidance for SH1 travel north of Kaikoura

The NZ Transport Agency has provided guidance for people planning to travel between Picton and Christchurch after State Highway 1 re-opens tomorrow, Friday 15 December.  

TIA: GST windfall strengthens investment case

An 18% jump in tourism-generated GST has prompted the Tourism Industry Aotearoa to repeats calls for a chunk of this tax to be reinvested in infrastructure.

Wednesday Letter: Ngāi Tahu Tourism’s Quinton Hall

Ngāi Tahu Tourism chief executive Quinton Hall on sustainability, the living wage and the busy year that was 2017, plus the challenges and opportunities ahead for the for the iwi-owned tourism operator.

Tourism satellite account 2017: International tourist spend falls

International tourist spending has dropped to $14.5bn in the year to March, down 0.9% compared to the same month last year, according to Stats NZ's Tourism satellite account for 2017.   

NZ tops Asia Pacific golf tourism leaderboard

New Zealand has been named top golf destination in the Asia Pacific region by the International Association of Golf Tour Operators.

Ski, sun and school holidays boost guest nights

School holidays, good weather and a longer ski season saw total guest nights from across New Zealand rise to 3.15 million in October, up 4.8% on the same month last year.

Queenstown clamps down on freedom campers

Queenstown is clamping down on badly behaved freedom campers by doubling patrols and restricting access to the popular Lake Hayes.  

Destination Fiordland appoints new tourism manager

Destination Fiordland has appointed Sharon Salmons to the role of Regional Tourism Manager. 

Ex-Tourism NZ country manager to join DQ

Former Tourism New Zealand country manager Kiran Nambiar is joining Destination Queenstown as its new business development director.

Experience Co splashes $61.5m to buy Aussie operators

One of Australasia’s most acquisitive operators has made yet another big bet splashing $61.5m for two operators as part of its ambition to become "the world’s largest adventure tourism company".

Wine tourism ripe for the picking

Wine tourism in New Zealand is set to "go up a notch" with the launch of a new initiative backed by Tourism New Zealand and New Zealand Winegrowers initiative.

Rocket Lab scrubs today’s launch

Rocket Lab has scrubbed its planned launch today citing orbital traffic and weather factors for the postponement.

Paymark: Marlborough leads spending growth into Xmas

New Zealand's regions are leading the spending growth in the run-up to Christmas with the earthquake affected region of Marlborough, which includes Kaikoura, taking the top spot.

MBIE moots “more substantial visitor levy” in minister’s briefing

A new long-term funding model to support New Zealand’s growing tourism industry, including increasing the border levy and possible institutional changes, have been mooted by the Ministry of Business, Innovation and Employment.

Flights cancelled as engine problems snag Air NZ Dreamliners

Air New Zealand has been forced to cancel or delay flights because of problems with its Dreamliner fleet.

Haka launches $25m K’Road hotel

Haka Tourism Group launched its Haka Hotel - K'Road product last night to top a notable year for the 10-year-old company.

Tourism New Zealand’s GM Australia to depart

Tourism New Zealand's general manager Australia Tony Saunders is leaving the agency.

Christchurch Adventure Park appoints GM

Marketer Anne Newman has taken the helm of the Christchurch Adventure Park which re-opened this week after the Port Hills fire saw it closed for 10 months.

Skyline eyes Europe for luge expansion

Skyline Enterprises is in talks to develop two new international luge attractions - including its first in Europe.

NZFC: Film industry promotes tourism, ‘soft diplomacy’

New Zealand’s screen industry not only promotes tourism, but is a tool for ‘soft diplomacy’, according to a new report.

Hawke’s Bay secures TEC Conference 2018

Around 250 tourism industry professionals will be heading to the Hawke's Bay next year after the region secured the Tourism Export Council Conference 2018. 

Real Journeys’ Tony McQuilkin honoured

Real Journey's Tony McQuilkin has been awarded a Tourism Export Council life membership award.

Wednesday Letter: Tourism Holdings’ Grant Webster

Tourism Industry Aotearoa chairman and Tourism Holdings chief executive Grant Webster on the year's challenges and highlights and the opportunities ahead for the industry in 2018.

Operators welcome, wary of Waitākere track closures

Tourism operators who use the Waitākere Ranges have welcomed the closure of some walking tracks in the park to help stop the spread of kauri dieback disease but are wary of further access restrictions.

The Antipodean Explorer: How a tourism outsider is launching a luxury, length-of-NZ train service

When Amanda Johnston went to see Chinese developer Fu Wah to seek investment for her luxury, length-of-New Zealand train venture, it was the very first meeting of what she thought would be a long day of door-knocking in China.

Fu Wah: Luxury train a vehicle to invest in NZ tourism

Chinese developer Fu Wah International says its investment in the proposed length-of-New Zealand luxury train service is a strategic move to push into the regions and invest in the country's booming tourism sector.

Regional tourism leader urges national tax debate

Regional tourism leaders are urging a national debate on tourism tax after the Labour-led government said it is seeking official advice on its pre-election border tax policy.

Waimangu Volcanic Valley appoints new GM

Waimangu Volcanic Valley is gearing up for growth with the appointment former Skyline Rotorua manager David Blackmore as general manager.

Operators scoop sustainable business awards

Auckland Whale & Dolphin Safari, Wellington's ZEALANDIA and Christchurch Airport have each won awards at the NZI Sustainable Business Network Awards.

Audio: Q&A with Tourism Minister Kelvin Davis

We caught up with the Tourism Minister in Queenstown last Thursday evening and put a few questions to him on the resort's and the industry's needs.

Behind the rebrand with Skydive Southern Alps

An exciting brand refresh drawing on New Zealand’s most stunning alpine scenery and boundless skies sees Glenorchy-based Skydive Southern Alps ready to make its own mark on the domestic and international visitor market.

Parliamentary ‘spam’ or worthwhile questions to Tourism Minister? You decide.

After Labour accused the National Party of spamming Parliament by lodging more than 6,000 parliamentary questions last month, we thought it would be enlightening to look at some results.

Spending surges in Wanaka RTO, Tasman regions

The Tasman region and Wanaka regional tourism organisation's area recorded large increases in spending for October, surging 32% and 28% respectively compared to the same month last year.  

Winter Games injects record $13m

The Audi quattro Winter Games attracted 865 athletes and pumped a record $13.4m into Central Otago, says the event's organisers.

DOC bans freedom camping at Taupō sites

The Department of Conservation has banned freedom camping at three Taupō sites citing tourism growth and the rise in non-self-contained vehicles using them.

Q&A with Rainbow’s End CEO-designate Karen Crabb

Karen Crabb, the current retail director of beverage company Lion, has been appointed chief executive of Auckland's Rainbow's End and begins the role in February.

Minister to launch Queenstown tourism conference

Tourism Minister Kelvin Davis will launch The Great Southern Tourism Opportunity event in Queenstown tonight alongside the resort's mayor, Jim Boult. 

South Island operators line up for Alipay

More than 100 South Island tourism operators and retailers have signed up to the Chinese smartphone payment system Alipay with thousands more expressing interest in the platform.  

Best in Show for Hobbiton as it scoops garden awards

Matamata's Hobbiton Movie Set has scooped a trilogy of awards at the New Zealand Flower and Garden Show in Auckland.

Rangatira appoints Rainbow’s End CEO

Rangatira Investments has named beverage company Lion's retail director, Karen Crabb, the new chief executive of Rainbow's End.

TNZ: Strong showing in early results from campaigns

Early results from two Tourism New Zealand campaigns show they are succeeding in motivating visitors to reclassify a holiday to New Zealand from the 'once-in-a-lifetime bucket list' to the 'to-do list'.

China Southern’s investment in Tekapo tourism revealed

Mt John Observatory's partnership with China Southern Airlines is worth $450,000 over three years with 10% of it going towards tourism infrastructure in the Mackenzie district.

Clearwater, Millbrook, Playing Around NZ win at World Golf Awards

It might not be surrounded by Queenstown's remarkable scenery but that hasn't stopped Clearwater Golf Club in Christchurch from winning the Best Course in Oceania at the 2017 World Golf Awards.

MBIE adresses concerns raised over its America’s Cup assessment

In reply to concerns raised by the Ticker over the accuracy of its America's Cup Economic Assessment Evaluation and the treatment of its Cost Benefit Analysis, MBIE's General Manager Tourism, Sectors, Regions and Cities, Iain Cossar, replies.

Hazledine: America’s Cup benefits overstated

Economist Tim Hazledine takes aim at MBIE's assessment of the benefits from hosting the America's Cup and MBIE's Iain Cossar replies to some concerns.

America’s Cup opportunities, challenges ahead for operators

As Auckland narrows down its choice for the America's Cup team bases and village, operators are already planning to take advantage of the 2021 event.

Strong Asian growth lifts passenger numbers

Strong growth from Asia and the later timing of school holidays in New Zealand saw Auckland Airport increase international passenger numbers by 6.8% in October, compared to the same month last year.

Air NZ starts exploring blockchain applications

Air New Zealand has partnered with Swiss travel start-up Winding Tree to explore applications based on blockchain technology.

Industry to pay for Auckland’s $10m cruise ship plan

Ports of Auckland will impose new passenger levies to pay for the city council's $10m plan to accommodate larger cruise ships.

Meetings, seminars surge drives business events growth

Meetings and seminars activity surged by 19% last year pushing up delegate numbers and delegate days, according to the latest Convention Activity Survey.

Tourism Holdings’ Campbell, Air NZ win Deloitte Top 200 awards

Tourism Holdings Limited chair Rob Campbell and Air New Zealand have been recognized at the Deloitte Top 200 business awards.

Buy Side/Sell Side: Heritage Hotel’s Dylan Rushbrook

Heritage Hotel's Dylan Rushbrook on fronting up to hotel price increases, beating the boom-bust cycle and whether regional dispersal is actually working on the ground.

Australians drive visitor arrivals to record 3.69 million

Australian tourists and visitors pushed total arrivals to New Zealand to a record 3.69 million for the year to October, up 8% on the previous corresponding period, according to Stats NZ.

Ngāi Tahu’s $25m hot pools development notified

Ngāi Tahu Tourism's proposed hot pool and day spa development in Queenstown has taken another step closer to becoming a reality after the council opened public consultation on the scheme.

Qrious kills tourism data portals, reduces location-led insight for regions

Big data start-up Qrious is ending its location-led tourism insight web portals saying it is uneconomic to continue with the award-winning service.

National demands answers as govt’s border levy stance softens

The National Party has launched a salvo of questions at Tourism Minister Kelvin Davis following his first address to industry, which appeared to soften the government's stance on a border levy.

MBIE: 36th America’s Cup economic impact assessment

The Ministry of Business, Innovation and Employment has released its assessment of the economic impact the America's Cup could have on Auckland and New Zealand.  

TNZ: Chinese market forecast to return to growth

The Chinese market is expected to return to double-digit growth following a period of falling visitor arrival numbers.

NZ wins contemporary music event

Auckland and Christchurch have won the bid to host the International Society for Contemporary Music's (ISCM) World New Music Days event in 2020.

Auckland Airport hires Christchurch arts chief

Auckland Airport has appointed Regenerate Christchurch chair and Arts Centre chief executive André Lovatt its new general manager of airport development and delivery.

Mt Hutt, The Rees, Eichardt’s win at World Ski Awards

Mt Hutt ski field, The Rees and Eichardt's hotels in Queenstown, and Wanaka's Whare Kea Lodge & Chalet have been recognised as New Zealand's best at the 2017 World Ski Awards.

Deloitte: Infrastructure, global visibility NZ’s biggest tourism challenges

Deloitte has identified tourism as one of five industries with the greatest opportunity to contribute to New Zealand’s future economic prosperity.

Tourism NZ unveils travel trade research

Tourism New Zealand is planning to refine its travel trade training after carrying out research into the effectiveness of its activity.

MBIE: International visitors spend record $10.4bn

Spending by international visitors in New Zealand was a record $10.4bn for the year to September 2017, according to MBIE.

An Operator’s View: Glenstrae Farm’s Alastair Trewin

Land-based tourism operators in the Kaikoura region are struggling to get back on their feet but Glenstrae Farm 4 Wheel Adventures' Alastair Trewin is trying to turn the disaster to his advantage with a new earthquake tour.

Skyline Queenstown celebrates 50 years, looks to the future

Skyline Queenstown celebrates 50 years of operation today and will be hosting a local's day and exhibition of memorabilia over the weekend.

Real Journeys CEO “appalled” at exploitative industry wages

Real Journeys chief executive Richard Lauder says he is been appalled at the number of tourism operators who don't pay their staff enough for them to live on.

Ngāi Tahu Tourism profits surge

Ngāi Tahu Tourism has made a net profit of $13.28m for the year ending June, up 56% on the previous year's result of around $8.5m.

Blue Sky: What investors seek in NZ tourism operators

Australian private equity investor Blue Sky says it is looking to make acquisitions in the New Zealand tourism market to help grow its Queenstown-based Active Adventures operation. 

TNZ staff earning $100K+ jumps almost a quarter in FY17

The number of Tourism New Zealand staff who earned $100,000 jumped by almost a quarter in its 2017 financial year, compared to the previous period.

Wednesday Letter: Tourism Minister Kelvin Davis

In his first address to industry yesterday, the new Tourism Minister outlines the government's priorities for tourism. Below is his full speech to TIA's Tourism Summit Aotearoa at Te Papa in Wellington.

Operators urged to build sustainable businesses

Tourism operators are being urged to adopt sustainability commitments to help build a better NZ industry. 

Stats NZ: Kaikoura’s recovery by the numbers

This story views the initial impact on the district, and subsequent effects, through the lens of statistics.

Tourism Minister: Infrastructure, regional development, Māori tourism priorities

Tourism infrastructure, supporting the regions and growing Māori tourism are the industry priorities for the new government, says Minister of Tourism Kelvin Davis.

From the Regions: Kaikoura’s Glenn Ormsby

One year on from last year's 7.8-magnitude earthquake, Destination Kaikoura's general manager, Glenn Ormsby, says it has been a difficult recovery and, despite hopes among operators for a good summer, challenges remain. 

TIA launches framework to boost insight quality

Tourism Industry Aotearoa has today launched a new insight framework to boost the quality of data, research, and analysis available to operators.

Council: Waterfront development plan welcomed

An ambitious plan to develop Dunedin’s waterfront has been welcomed by the Dunedin City Council.

Kaikoura: One year on

Kaikoura District Council – One year on, reflections on an extraordinary year and a look at what happens now

TNZ: World’s elite making return visits to NZ

New Zealand is becoming a place of choice for the world’s wealthiest with increasing numbers jet-setting their way to New Zealand than ever before.

“Innovative” Cardrona takes supreme business award

Wanaka ski area Cardrona Alpine Resort has won the Supreme Award at the 2017 Ignite Wanaka Business Awards.

$9m bonanza from Queenstown Marathon

The fourth Queenstown International Marathon is expected to inject $8.5m into the resort's economy.

South Island demand lifts September guest nights

Total New Zealand guest nights rose by 1.4% in September driven by South Island hotels and backpackers while North Island guest nights dipped, said Stats NZ.

Hospitality NZ: Home lending restrictions welcomed

Hospitality New Zealand has thrown its support behind Queenstown Lakes District Council's move to tighten rules around visitor accommodation.

TIA to Minister: Tourism’s benefits for NZ can grow

In its Brief to new Tourism Minister Kelvin Davis, TIA points out that tourism is New Zealand’s fastest growing economic contributor, as well as its biggest industry, biggest employer and biggest export sector.

Minister: Tourism wins over mining on DOC land

Conservation land should be protected for tourism and not be made available for mining, says the Minister of Conservation Eugenie Sage.

Jet Park Hotel, Snowplanet reign supreme

Jet Park Hotel and Snowplanet both won the supreme prize at the Westpac Auckland Business Awards 2017 for the southern and northern regions respectively.

Wednesday Letter: Rethinking tourism’s contribution to conservation

Valentina Dinica, Senior Lecturer of Public Policy at Victoria University, says it is time to reconsider the current concession system that allows operators access to conservation land. 

ATEED lands top UK talent to lead major events

Auckland Tourism, Events and Economic Development (ATEED) has scored a coup landing the current head of EventScotland to be its next major events leader. 

Wellington Airport: Runway extension vital for visitor economy

Wellington Airport has reported a net loss of $1.7m for the six months to September, up from the $5m loss made for the same period last year.

Bungy’s need for Highlands speed

Iconic Central Otago tourism operator AJ Hackett Bungy has teamed up with Highlands motorsport park to launch a new adventure concept which will debut in NZ this weekend.

UN: Global tourism on track for record year

International tourist arrivals topped 901 million for the eight months to August 2017, 56 million more than the same period last year, according to the United Nations World Tourism Organisation's latest World Tourism Barometer.

Tourism leaders recognised at Waikato awards

Two of Waikato’s tourism leaders have been awarded prestigious awards at the 2017 Westpac Waikato Business Awards.

Marlborough secures 400-delegate conference

Marlborough has won another significant event for next year securing the New Zealand Aquaculture Conference, which will bring up to 400 delegates and inject around $344,400 into the region.

Tourism takes top prize in Nelson Tasman business awards

Tourism operator Abel Tasman Canyons scooped two gongs at this year’s Nelson Tasman business awards including the Supreme Business title.

Tourism investment on agenda for Chinese mayors’ visit

Investment in New Zealand tourism wil be on the agenda for a delegation of mayors from China representing around 80 million people.

Tourism NZ picks West Coast for first South Island single-region campaign

The West Coast has been selected as the region to feature in Tourism New Zealand’s second single-region marketing campaign and its first in the South Island.

National’s Jacqui Dean to hold govt to account on tourism

Jacqui Dean has been appointed the National Party's new Tourism spokesperson and says she will be keeping a close eye on the government's plans for the sector. names Air NZ Airline of the Year

Air New Zealand has been named the Airline of the Year for the fifth consecutive year by international aviation website

Head of Corporate Affairs to leave Tourism New Zealand

Deborah Gray, Tourism New Zealand’s general manager of Corporate Affairs, is leaving after six years at the agency.

New hotel, rooftop park, and upgraded cruise berths planned for Auckland

Ports of Auckland wants to build a new hotel, a rooftop public park and upgrade its cruise berths on its waterfront site, according to a draft 30-year master plan released today.

NZICC scores sixth 2020 event attracting 2000 GPs to NZ

The World Organisation of Family Doctors will hold its 2020 Asia Pacific Conference at the  NZICC.

Research: Support for tourism but pressure evident

New research by Angus & Associates shows that New Zealanders value tourism almost universally, but that there is also a widely held view that tourism is putting too much pressure on the country.

EDNZ: Let’s ensure the $1bn regional fund delivers

The new $1bn Regional Development Fund is in danger of being targeted for projects such as tourism infrastructure and local government shortfalls - that would be a mistake, writes Dr David Wilson, chair of EDNZ and CEO of Northland Inc.

Wednesday Letter: Sue Sullivan

Following this year's conference in Dunedin, CINZ CEO Sue Sullivan writes on how the industry can drive value, NZ's expertise advantage, unlocking the Australian market, and growing the sector to $750m by 2020. 

NZ takes bigger slice of global golf tourism market

New Zealand’s International Golf Tourism Strategy is driving results with golf visitors to marquee courses up 17% in the year to March 2016.

International spend jumps 22% to drive Coromandel growth

International visitor spend jumped 22% to $106m for the year to June 2017 in a record year for The Coromandel, according to Destination Coromandel's latest annual report.

CBRE: Chinese spending less on shopping, more on culture

Chinese tourists are seeking more authentic food and entertainment experiences and spending less on luxury shopping and package holidays, according to new research by real estate agency CBRE.

From the Regions: Managing the Tongariro Crossing

Tourism development consultant Dave Bamford on the Tongariro Crossing's new management plan and why we shouldn't be afraid to apply service and facility fees at our most popular national park sites.

CINZ 2017 Conference photo gallery

A selection of photos at the Dunedin event taken by photographer Clive Copeman.

Is Tourism Holdings a takeover target for Chinese investors?

Chinese investment manager Citic Capital has become the largest shareholder of Tourism Holdings Limited (thl) after spending more than $20m this month purchasing almost 11% of the company.

DQ launches inaugural Queenstown Week for Aussie buyers

Destination Queenstown is hosting close to 50 trade and conference and incentive buyers this week as part of its inaugural business-to-business event, Queenstown Week.

CINZ: NZ experience economy ‘ahead of the pack’

New Zealand is ‘ahead of the pack’ when it comes to tapping into the shift to an experience economy according to Professional Convention Management Association president and chief executive Deborah Sexton.

CINZ offsets carbon emissions with tree planting initiative

Delegates at the annual CINZ conference in Dunedin helped to offset any carbon emissions from their journeys by gifting hundreds of native trees to the city.

DOC launches new Short Walks and Day Hikes

New Zealand's new Short Walks and Day Hikes network has been officially launched by the Department of Conservation.

Kelvin Davis: His first interview as Tourism Minister

Labour's promised $25 border levy, money from the new $1bn regional fund, working with industry on immigration and work visas, and the possible return of a Ministry, are all on the agenda for the new Minister of Tourism.

CINZ: Australian market “huge opportunity” for NZ events

The Australian association market presents a huge opportunity to drive business into New Zealand’s £588m conventions industry.

Tourism economy measured in new online tools

Two new economic tools will help measure activity in Auckland including the part that tourism is playing in the city.

MBIE: West Coast leads tourist September spend growth

Tourism expenditure grew in most regions over the year to September 2017.

CINZ: $750m by 2020 for NZ conference market

CINZ has unveiled a new strategy to drive the value of the New Zealand conference and meetings market to $750m by 2020.

CINZ: NZ events must be driven to a new level

The New Zealand meetings and events industry must up its games to make most of the new conference assets that are coming on line, according to MBIE’s Roger Wigglesworth.

Christchurch Airport 2040 revealed

Christchurch Airport has revealed its vision for the future with a Master Plan that envisages the airport's development to the year 2040. 

Kelvin Davis is the new Minister of Tourism

Deputy Labour leader and MP for Te Tai Tokerau Kelvin Davis has been appointed Minister of Tourism.

Stefan Panoho appointed head of tourism at ATEED

Steffan Panoho, an experienced tourism leader with an excellent track record of promoting Auckland and New Zealand in international markets, has been appointed Head of Tourism at ATEED.

Wednesday Letter: A new beginning

With the thrust of the new coalition government now clear, the Ticker's Paul Yandall asks, what could it mean for the country's tourism industry?

NZ one of Lonely Planet’s top 10 countries for 2018

New Zealand has made it into Lonely Planet's list of top 10 countries to visit in 2018.

Behind the deal: World Expeditions to bring international market

Following the announcement that Australian travel group, World Expeditions, has taken a majority stake in iconic Otago Rail Trail operator, Trail Journeys, the Ticker gets the background, and the details of the deal.

Mayor thwarted, frustrated by freedom campers

Queenstown Mayor Jim Boult says he has been left frustrated by van owners who have thwarted his plans to deal with "unacceptable and undesirable" freedom camping habits.

Aussies snap up iconic NZ cycle trails operator

A leading Australian adventure travel specialist has acquired iconic central Otago Rail Trail cycling tour operator, Trail Journeys.

SkyCity: NZICC on track despite timetable slip

SkyCity has a new board chairman and the company says it remains comfortable with the timetable and budget for the completion of the New Zealand International Convention Centre.  

Record arrivals near 3.7m

A record-breaking 3.68 million visitors arrived in New Zealand in the September 2017 year, up 9% on the previous 12 month period, according to Stats NZ.

Who will be our next Minister of Tourism?

With all change coming to government we take a look at the runners and riders for the tourism portfolio. Could we be looking at a New Zealand First Minister of Tourism and Associate Minister?

Real Journeys becomes Winter Festival title sponsor

Real Journeys is stepping up to become the principle sponsor of the Queenstown Winter Festival.

GeoZone, Air NZ win innovation awards

Christchurch-based tourism technology company GeoZone and Air New Zealand both picked up gongs at last night's New Zealand Innovation Awards 2017 in Auckland.

Shareholders vote to boost thl board pay packets

Tourism Holdings shareholders voted yesterday to give the company's board of directors a pay rise of $10,000-$20,000 each.

Buy Side/Sell Side: First Light Travel’s Brent Narbey

First Light Travel co-founder, Brent Narbey, on establishing an OTA in New Zealand in the early 2000s, future-proofing a travel business and fostering talent within the industry.

New cruise data provides insight into fast-growing sector

Stats NZ has released its first cruise ship traveller statistics providing insight into the number of passengers and crew arriving and departing New Zealand

Taupō iwi: We have acted reasonably and in good faith on lake fees

The iwi attempting to impose license fees on tourism businesses using Lake Taupō says it has acted reasonably and in good faith towards operators.

US image testing reveals off-peak opportunities

Image testing of New Zealand attractions in North America has revealed off-peak opportunities, says Tourism New Zealand.

Taupō operators fear for future under new lake licence plans

Tourism businesses fear they may be priced off the Lake Taupō if local iwi implement a new licensing regime many operators consider onerous.

Skydive the Beach statement on triple fatality

Skydive the Beach Group Limited confirms that three people died following a skydiving accident near the company's Mission Beach dropzone last Friday.

Jet fuel woes fail to slow Queenstown passenger traffic

Passenger numbers at Queenstown Aiport continued to climb in September with Auckland's jet fuel woes having little impact on traffic.

SkyCity preps for new hotels, entertainment facilities after $47m acquisition

SkyCity plans new hotels, apartments and entertainment facilities after buying Auckland's 17-storey AA Centre for $47m.

Kaikoura quake hits CentrePort profits despite vehicles, cruise growth

Wellington's CentrePort made a $2.3m loss for the year to June despite its vehicles and cruise businesses up 32% and 12% respectively on the previous period.

Cardrona: Record ski season spurs $20m investment

This year's record winter ski season will help spur $20m worth of investment in facilities, says Cardrona Alpine Resort.

Video: Lydia Ko showcases international golf campaign

Avid golfers are being targeted by a campaign showcasing what the sport has to offer in New Zealand.

An Operator’s View: Chris Jolly Outdoors’ Simon Jolly

Following the retirement of founders Chris and Sue Jolly, son Simon and his wife Katie are buying Taupo's Chris Jolly Outdoors. Simon Jolly tells the Ticker of his plans, the launch of the operator's cultural tours, and why the Taupo region has so much more to offer than just its beautiful lake.

ComCom prepared to investigate Accor’s $1.3bn Mantra acquisition

The Commerce Commission could investigate French giant AccorHotel's proposed A$1.2bn (NZ$1.3bn) takeover of Australia's Mantra Group if the deal substantially reduces competition in the New Zealand hotel operator market.

NZ a leader in burgeoning astro-tourism industry

New Zealand is a world leader in astro-tourism with more product on the way and a reputation in Asia as being one of the best places in the world to enjoy the night sky, says one of the country's leading astronomers. 

Auckland Airport closes $100m offer, taps Australia for $120m

Auckland Airport closes its $100m fixed-rate bond offer with interest set at 3.64% per annum and also taps Australia for extra $120m

Buy Side/Sell Side: Always Vacation’s Wanvisa Chantrasmi

Always Vacation's owner and director of sales and marketing, Wanvisa Chantrasmi, on working with film crews coming to New Zealand, the power of social media and business after Tourism New Zealand exited Thailand in December.

Guest nights drop as domestic North Island stays fall

National guest nights dropped slightly in August driven by a fall in North Island stays by domestic travellers.

Skydive the Beach splashes $22m for helicopter operator

One of Australasia's most acquisitive operators has made another large investment again signalling its intent to become "the world's largest adventure tourism company".

Wherewolf sets course for US after raising $550K

Adventure tourism software developer Wherewolf is gearing up for a push into the US after securing $550,000 of angel investment.

Skyline advances “spectacular” glacier gondola project

Skyline Enterprises’ proposed Franz Josef Glacier Gondola project will be a “spectacular” attraction well positioned to capture growing West Coast tourism numbers.

Wanaka RTO: 88% uplift in lead generation after website refresh

Lake Wanaka Tourism says a website refresh late last year has led to an 87.85% increase in lead generation for the resort's businesses.

Wednesday Letter: A vision of the future

After a month of awards, insightful events and conferences the Ticker's Paul Yandall envisages the future and applauds some of the industry recent award winners.

From the Regions: Fiordland’s Philippa Murrell

Destination Fiordland's former tourism manager, Philippa Murrell, on the challenges the region faces, the need for social license, and transforming Te Anau into a destination in its own right.   

Airport seeks $100m in new six-year bond offer

Auckland International Airport is offering a new six-year fixed rate bond to raise up to $100m to help implement its $1.9bn infrastructure investment programme. 

Accor in $1.3bn bid to create Australasia’s largest hotel group

Europe's largest hotel group, Accor, has made a US$930m (NZ$1.3bn) bid for Australia's Mantra Group, which could see a number of New Zealand assets change hands.

Airport to oppose jet fuel, climate change, emissions resolutions

Auckland Airport will oppose resolutions put forward by a shareholder who says he wants the company to protect jet fuel supplies, cut carbon emissions and fund climate change initiatives.

Supreme Court backs investors in dispute over $10m deposits

Investors in a failed Queenstown hotel and apartment development have won back $10m worth of deposits following a long-running dispute that has ended in the Supreme Court.

New sugar tours slated for April after $7m development

New tours of the iconic Chelsea Sugar Factory have been slated for April next year following a $7m development of its Birkenhead site in Auckland.

An Operator’s View: Dig This’ Ed Mumm

Founder Ed Mumm on founding the business in the US and how this week's shootings in Las Vegas is something he has always worried about in America.

Māori tourism operators showcased in new promo

Māori tourism operators have been showcased in Auckland Tourism, Events and Economic Development's (ATEED) latest video promotion of the region. 

Waikato RTO owner reports 60% profit jump, huge property uplift

Waikato Regional Airport Ltd Group (WRAL) has reported a pre-tax operating profit of $800,000 for the year to June, up 60% on last year's result.

Mayor: Porirua adventure park will be a world-class destination

New Zealand’s newest adventure park, offering an exciting array of activities, will be built on the hills and surrounding area of Porirua’s Rangituhi / Colonial Knob.

Buy Side/Sell Side: Manaaki Adventures’ Hemi Coates

Hemi Coates, owner and director of Mount Maunganui's Manaaki Adventures, is preparing to launch a rugby tours product into the US and Asian markets. He tells us about the unique opportunity of selling NZ rugby culture to the world.

New tourism organisation for North Island explored

A new tourism entity to take over Visit Ruapehu and other central North Island regional tourism bodies has been proposed by Ruapehu District Council.

Air NZ plugs in, brews fair trade and recycles cups, snacks

Air New Zealand has signalled its commitment to sustainability with a number of initiatives to reduce waste and emissions. 

TRC: Cycle trail could generate $131m over 20 years

The Coastal Pacific Trail could generate more than $131m for the Marlborough and Kaikoura regions over the next 20 years, according to a new report.

Waitangi to be digitally mapped and preserved

The Waitangi Treaty Grounds is to join an illustrious list of world heritage sites such as Pompeii and Easter Island to be digitally preserved.

Cruise to inject $65m into Wellington for 2017/18 season

The arrival today of Radiance of the Seas in Wellington marks the start of the summer cruise season in the capital which is expected to inject around $65m into the regional economy.

Tourism, accommodation, hospo operators sanctioned

Tourism and hospitality operators are among the 70 businesses banned from hiring migrant workers after they breached labour laws.

From the Regions: Invercargill’s HW Richardson Group

HWR director Scott O'Donnell on its latest attraction, Dig This, the company's plans for a new $100m town centre and the implications for the region's tourism offering.

Stats NZ delays top tourism data collection

The country's premier tourism data collection, the Tourism Satellite Account (TSA) has been delayed.

South Island in TNZ’s sights for second single-region campaign

Tourism New Zealand will launch a single-region campaign in the South Island following the success of its pilot Northland campaign.

TTF: Time for faster, smarter, better trips across ‘the Ditch’

Tourism & Transport Forum Australia's chief executive Margy Osmond argues it is time to simplify air travel between Australia and New Zealand and improve the experience for travellers.

Ski season boosts holiday numbers in August

August was a boom month for holidaymakers coming to New Zealand according to the latest International Travel and Migration figures.

PGIC2017: 100m new passengers per year for APAC, says Boeing

The Asia Pacific region will add 100 million new airline passengers every year for the next 20 years, according to Boeing.

Wellington ditches Guy Fawkes, backs major Matariki event

Wellington City Council will make Māori New Year, Matariki, a major civic festival in 2018 and will move its fireworks display from November to help celebrate it.

England-Hall: NZ tourism industry not investment ready

The New Zealand tourism industry is not ready for overseas investment according to Tourism New Zealand chief executive Stephen England Hall.

An Operator’s View: Heletranz’s Sofia Ambler

Heletranz's co-owner Sofia Ambler tells the Ticker how she went from trading stocks to selling dreams, her company's recent expansion, and how its new Instrument Flight Rules service is helping inbound tour operators.

Stats NZ to review MBIE’s IVS

MBIE is to have its top tourism data collection, the Tier 1 International Visitor Survey, reviewed by Stats NZ because of concerns over its accuracy.

Buy Side/Sell Side: Directional Travel’s Tracey Green

Former Kirra Australia GM, Tracey Green, on setting up her own travel consultancy and management business, lessons from the event space and why operators should be thinking about the pink dollar.

China’s Rifa moves for full takeover of INFLITE owner

China's Rifa Jair Company has moved to take full ownership of New Zealand’s largest general aviation company, which has extensive scenic tourism and charter flight interests.

Mastercard: Bangkok world’s top tourism destination

For the second year in a row, Bangkok is the world's top tourism destination, according to Mastercard.

THL board seeks $10K-$20K pay rises for its members

Tourism Holdings' board of directors are seeking to lift their total pay pool by $100,000 to $650,000 per year.

Tourism, conferences help fill Dunedin city coffers

Dunedin Venues Management, Taieri Gorge Railway and Dunedin Airport have helped boost Dunedin Council coffers.

Experience Mid Canterbury to close Ashburton i-SITE

Experience Mid Canterbury has decided to close its Ashburton i-SITE, saving the tourism organisation around $100,000 in costs. 

From the Regions: West Coast’s Jim Little

Tourism West Coast's CEO Jim Little tells us about building on the region's successful brand, how the RTO is developing wilderness attractions, and why it is seeking a big boost to its budget.

Southern Discoveries launches fleet

Southern Discoveries is launching its new fleet of glass-topped coaches taking passengers from Queenstown to its Milford Sound cruises.

Hong Kong visitors, winter holidays boost passengers

Visitor growth from Hong Kong and winter holidays helped boost international passengers 5.4% at Auckland Airport in August compared to the same month last year.  

Ruapehu Alpine Lifts secures 60-year license for Tūroa

Ruapehu Alpine Lifts (RAL) has secured a new license that could see it operate Mt Ruapehu's Tūroa ski field for another sixty years.

Wellington installs world’s first VR service experience

Wellington Airport has installed a new virtual reality experience that allows people to take an interactive trip across the world from the capital.

Pukaha Mount Bruce appoints new GM

Tararua's Pukaha Mount Bruce National Wildlife Centre has appointed Emily Court its new general manager.

Research: NZ hotel rates cheap, could rise further

New Zealand hotel room rates are cheaper than comparable international destinations and could justifiably increase further, according to a Lincoln University study. 

Visitor arrivals reach record 3.67 million as growth slows

Visitor arrivals to New Zealand reached a new annual record of 3.67 million for the year to August, up 9% compared to the previous year.

The Rees Hotel asked 5000 guests what they wanted most – here’s what they...

Free wi-fi access to the internet is the number one amenity sought by hotel guests, according to survey conducted by The Rees Hotel Queenstown.

Air NZ, govt scramble to help travellers as disruptions deepen

Flight disruptions are set to continue this week leaving thousands of travellers stranded or forced to rearrange plans because of the jet fuel crisis.

USA, Aussie passengers rise as Chinese fall at Queenstown

Passenger numbers at Queenstown Airport jumped to 189,040 for August, up 12% on the same month last year.

Applicants seek $18m from Tourism Infrastructure Fund

The first round of the new $100 million Tourism Infrastructure Fund has attracted 43 eligible applications, says Tourism Minister Paula Bennett.

Air NZ’s McDowall to take CFO role

Air New Zealand's Jeff McDowall is to take over the chief financial officer role at the airline from Rob McDonald.

Bennett: Industry can manage pipe fault disruption

The shutting of the fuel pipe from oil refinery Marsden Point is disrupting flights and travel plans for thousands of travellers across New Zealand and Australia.

PATA Global Insights: Big brands, big data, disruptive future

The PATA Global Insights Conference provides an exciting platform for our industry leaders and decision makers to hear some fresh and insightful international perspectives.

Election 2017: National promises $100m for Rotorua tourist, commercial route

The National Party says it will spend up to $100m to four-lane Te Ngae Road between Rotorua City and the airport if it is re-elected to government.

Rangatira Investments CEO resigns

Phil Veal, the chief executive of Rangatira Investments, which owns two of the country's most iconic attractions, has resigned and will leave his role in November.

An Operator’s View: Kapiti Island’s John Barrett

Kapiti Island Nature Tours founder John Barrett on the value of culture to its eco-tourism business, overcoming significant opposition to its launch, and expanding beyond the island.

Labour: $1m funding for West Coast trails

The Labour Party wants to build on the West Coast's strengths in tourism and engineering in its development plan for the region.

Buy Side/Sell Side: New Zealand Vacations’ Jerry Bridge

Serial travel entrepreneur, Jerry Bridge, on setting up his New Zealand-centric venture 18 months ago, his plans to expand into Australia and the best way to tackle the American visitor market.

Stray buys Loka to become APAC’s largest “flexible adventure travel network”

Auckland-based Stray Travel has bought Australia's Loka adventure travel operator in a deal the companies say will create Asia Pacific’s largest "flexible adventure travel network".

NZSF: New ferry terminals needed to enhance tourist experience

Now is the time to build new ferry terminals to help enhance the experience for tourists, says the New Zealand Shipping Federation.

Wednesday Letter: NZ Māori Tourism’s Pania Tyson-Nathan

It's Māori Language Week and NZ Māori Tourism chief executive Pania Tyson-Nathan tells us how learning the language is an ongoing journey and the value of Te Reo to tourism.

Squash champs helps BOP lead guest nights growth

The Bay of Plenty region saw the largest increase in guest nights in New Zealand for July, up 5.4% compared to the same month last year, according to Stats NZ.

Auckland tourism ‘ambassadors’ programme launches

ATEED has launched a training course to upskill frontline staff at Auckland tourism businesses.

TNZ targets Aussies in $1m South Island campaign

Tourism New Zealand has launched its fourth annual campaign encouraging Australians to visit the South Island in autumn.

Winter Games chief to step down

The CEO of Audi quattro Winter Games NZ Arthur Klap has announced his intention to stand down at the end of this year.

Newspaper editor to head Christchurch tourism

The editor of The Press newspaper has been appointed the new CEO of ChristchurchNZ, the city’s new promotion and economic development agency.

NZ Event Awards 2017 finalists announced

New Zealand Event Awards finalists for 2017 have been announced by the New Zealand Events Association.

From the Regions: Ruapehu’s Claire McKnight

The outgoing chief executive of Visit Ruapehu, Claire McKnight, on transforming the region into a year-round destination, managing growth, and identifying the opportunities ahead for the unique area.

NZ not “clean and green” for more than a quarter of Kiwis

New Zealand does not live up to its "100% Pure" image, according to a quarter of Kiwis surveyed in a new report.

Haka Supreme!

Haka Tourism Group was the big winner at last night's New Zealand Tourism Awards in Christchurch.

Photos from the NZ Tourism Awards 2017

A selection of photos from the New Zealand Tourism Awards 2017 held at Wigram Air Force Museum, Christchurch.

An Operator’s View: Rotorua Canopy Tours’ James Fitzgerald

Rotorua Canopy Tours' co-founder and GM, James Fitzgerald, on how winning last year's Supreme Award had an immediate impact on his business.

TNZ, DOC select first Great Day and Great Short walks

The first nineteen walks set to become part of a New Zealand-wide network of Great Day and Great Short walks have been selected.

Buy Side/Sell Side: Ngāi Tahu Tourism’s David Hurst

Ngāi Tahu Tourism’s international sales manager, David Hurst, on a new high-end guided walk and glamping product, ‘NZ fatigue’ among offshore agents, and a shift towards greater integration of Ngāi Tahu values across the...

Industry converges on Christchurch for NZ Tourism Awards

The great and the good of NZ's tourism industry will converge on Christchurch today to celebrate the achievements of the people and businesses working in the sector.

New ferry terminal, waterfront to “transform” Auckland

A new ferry terminal and revamped public space along Auckland's waterfront will "transform" the city, says the council.

Land corridor connects Abel Tasman and Kahurangi national parks

Abel Tasman and Kahurangi national parks are now connected by a 169-hectare block of land purchased by the Nature Heritage Fund.

Wednesday Letter: Cycling to prosperity

Following the inaugural Cycle Tourism Business Summit, organiser Dave Bamford of the Timber Trail Lodge, tells the Ticker about the growing number of international visitors on NZ's Great Rides, how ebikes are transforming the industry, and why collaboration and social license are vital for success.

Tourism tech companies vie for NZ innovation award

Tourism technology companies are leading the charge for the sector at the 2017 New Zealand Innovation Awards.

Passengers, property drive 50% profit surge at Christchurch Airport

A record number of passengers and strong property growth have helped Christchurch International Airport Limited (CIAL) report net profit after tax of $64.6m for the year ended June, up 50% on last year's result.

365 activities, 365 days: The takeaways from a year’s worth of NZ experiences

Robin Gayraud and Laura Symonds, publishers of the BackpackerGuide.NZ, travelled New Zealand in a campervan to take on 365 activities in 365 days.

Million dollar boost from seismic event

More than a million dollars is expected to be pumped into the Rotorua economy when a thousand volcanologists and delegates converge on the city for four days of workshops and lectures.

Courting the world’s elite as NZ luxury spend booms

With upwards of $100 million in the bank, private planes at the ready, and a desire for life-affirming experiences, the world’s High Net-Worth Individuals are setting their sights on New Zealand.

HAPNZ: Social, digital channels crucial in inspiring visitors

The crucial role played by social media and digital marketing to encourage visitors to your holiday park has been underlined by new Australian research.

From the Regions: Mackenzie Mayor Graham Smith

Mackenzie Mayor Graham Smith on the challenges of building tourism infrastructure, why the regions need a reliable source of income to fund it, and the changes planned for the iconic Church of the Good Shepherd. 

Where should the next Great Walks be?

The government has started its process of finding out from New Zealanders where they want the Department of Conservation's next Great Walks to be.

HAPNZ: Cornelissen replaced by Aflallo as president

Holiday Parks New Zealand has elected David Aflallo as its new president to take over the role from Lisa Cornelissen.

Haka Tours, EatNZ win $100K grant

Haka Tourism Group and EatNZ have won $50,000 each from Auckland Airport's Tourism Development Grants.

HAPNZ: NZ warned of structural shift sweeping Australian sector

New Zealand holiday park franchise co-ops could be in for a tough time if the sector experiences the same structural changes that have swept Australia.

Buy Side/Sell Side: Australiareiser’s Martin Jespersen

Scandinavian travel agent and New Zealand specialist, Australiareiser's Martin Jespersen, on the challenges around OTAs, his front line NZ marketing efforts, and how to convince visitors to come outside the peak.

Rotorua holiday park wins top hospitality award

It’s fourth time lucky for Rotorua’s All Seasons Holiday Park which has won the prestigious 2017 Spirit of Hospitality Award sponsored by AA Traveller.

Bennett: Addressing freedom camping concerns

Tourism Minister Paula Bennett has moved to address concerns from holiday park owners about proposed freedom camping rules and future infrastructure.

NZ Cruise Association Conference 2017

Our full editorial write-up of the event, including panel discussions and presentations, appears tomorrow, Friday 1st September.

Stats NZ starts investigation into MBIE’s IVS

Stats NZ has begun an investigation into the Ministry of Business, Innovation and Employment's International Visitor Survey

Wednesday Letter: NZ Cruise CEO Kevin O’Sullivan

Chief executive of the newly named NZ Cruise Association, Kevin O'Sullivan, on the huge growth expected for the sector, and the latest findings on the economic impact cruise is having on NZ.

Holiday Parks conference kicks off in Dunedin

The annual Holiday Parks Association New Zealand kicks off in earnest today in Dunedin with around 230 delegates set to attend the event.

Queenstown Airport seeks views on Master Plan

The Master Plan will provide a roadmap for sustainable airport growth, covering areas such as infrastructure development, noise planning and transport connectivity.

Cruise 2017: Record delegates converge on Auckland

A record number of delegates are converging on Auckland today for the first full day of the Cruise New Zealand 2017 Conference. 

Labour’s $25 border levy plan draws industry fire

The Labour Party's proposal to implement a $25 levy on international visitors has been criticised by industry and opposition politicians as an extra burden on tourists.

Stats NZ: Visitors up for July as trips overseas for Kiwis boom

International visitor arrivals were up 9,100 to 246,900 for July 2017 compared to the same month last year, says Stats NZ.

Freedom camping crackdown in National Party tourism policy

The National Party has promised to introduce new rules to crack down on freedom camping if it is re-elected.

Great Walk fees to double for international visitors

International tourists will be charged twice as much as New Zealanders to walk some of the country's most popular trails if the National Party is re-elected to government.

KiwiRail: Quick rebound for tourism following quake

KiwiRail's tourism business is expected to bounce back quickly following Kaikoura’s devastating earthquake last year, which has seen the state-owned business report a  $52m operating surplus for the year to June. The company said it...

An Operator’s View: Fullers Group’s Mike Horne

New Fullers Group chief executive Mike Horne tells the Ticker about the company's new strategy, the internal changes at the business, coping with Waiheke Island community concerns, and the opportunities ahead for the ferry, cruise and coach operator.

Art hotel, gallery proposed for $73m Waikato theatre

A lifestyle art hotel and a public gallery have been proposed as part of the $73m, 1,100-seat Waikato Regional Theatre development in Hamilton.

Prinsy’s Tours, Clearview Estate, Kennedy Park among tourism winners

Clearview Estate Winery and Restaurant, Prinsy’s Tours and Kennedy Park Resort were among the winners honoured at the 2017 Hawke's Bay Tourism Industry Awards last night. 

Southern Lakes boost from bumper Winter Games

The Southern Lakes region is set to benefit from New Zealand’s largest recurring sporting event, the Audi quattro Winter Games, which kicks off tonight.

CAS: More delegates, more days, more events

A strong 12 months for events has seen measures lift across the board, MBIE's latest Convention Activity Survey.

Buy Side/Sell Side: General Travel’s Anna Black

General Travel executive director and new Tourism Export Council president, Anna Black, on the needs of the growing Indian market, why group travel is good business and light at the end of the tunnel for the GST on margins debate.

Colliers: Tourism drives unprecedented NZ hotel boom

New Zealand’s ongoing tourism boom has led to the highest levels of hotel development activity on record, according to Colliers International.

Queenstown, Auckland airports reap bumper profits

Queenstown and Auckland airports have reported bumper profits driven by tourism and increased capacity. 

Mondelēz: Cadbury World could be put up for sale

Mondelēz International would consider a sale of Cadbury World in Dunedin in the medium to long-term.

Wednesday Letter: The urgency of now

The Ticker's Bridget O'Connell hears concerns over the environment and social license at the Tourism Export Council's conference in Te Anau and asks if they will be heeded by industry and government.

Air NZ profit falls 17.5% to $382m

Air New Zealand’s earnings before tax have fallen by 20.5% to $527m for the year ended June 2017.

From the Regions: Tourism Waitaki’s Jason Gaskill

The outgoing general manager of Tourism Waitaki, Jason Gaskill, tells the Ticker how his region's unique tourism offering has evolved, the growth of its Steampunk and Victorian attractions, and the challenges ahead for the emerging tourism destination.

Hapuku Lodge, Pullman, Edgewater among hospo awards finalists

Hapuku Lodge + Tree Houses, Pullman Auckland and Wanaka's Edgewater are among the 54 finalists announced for the 2017 Hospitality New Zealand Awards for Excellence. 

THL profit surges as NZ rentals earnings leap 50%

Tourism Holdings has reported record net profit after tax of $30.2m for the year ended June, up 24% on the previous period.

Culture, community and Whale Watch Kaikōura

Strong leadership at a local level and sheer hard work have helped Whale Watch Kaikōura become the international success it is today.

England-Hall: NZ needs ‘tourism by design’

New Zealand needs to develop “tourism by design” according to Tourism New Zealand boss, Stephen England-Hall.

Ruapehu, Waitaki tourism leaders resign

Visit Ruapehu (VR) chief executive Claire McKnight has resigned and, in an unrelated move, Tourism Waitaki general manager Jason Gaskill has handed in his notice.

An Operator’s View: Pukaha’s Helen Tickner

After four years leading the team at Pukaha Mount Bruce, GM Helen Tickner moves on at the end of the month. She tells the Ticker about the challenges she's faced, the never-ending struggle to fund conservation, but why the future's still bright at the Wairarapa attraction.

“Cathedral thinking” required to safeguard NZ tourism industry

Cathedral thinking, a border tax and winning the PR war were just three of the topics discussed in a wide-ranging panel debate at the 2017 Tourism Export Council conference in Te Anau.

New TEC CEO: Environment, social license among priorities

The environment, social license and corporate social responsibility are at the forefront of issues the new chief of the Tourism Export Council is keen to tackle.

Buy Side/Sell Side: Cardrona Alpine Resort’s Mat Woods

Cardrona Alpine Resort's head of sales, Mat Woods, on developing the Chinese market, the resort's $15m investment programme coming to fruition, a new year-round product and tapping into the trend for an alpine experience.

Top tour operators recognised by industry

Three of New Zealand’s top tourism operators have been celebrated as the best in the business at an awards ceremony held at Te Anau during the annual at the Tourism Export Council conference. 

Young TEC Excellence Award winner announced

The Tourism Export Council of New Zealand has announced the winner of the Young TEC Excellence Award

EDS: Free ride for tourism is over

The tourism industry has been urged to step up and speak out for the environment by Environmental Defence Society chairman, Gary Taylor.

Westpac: Tourism a bright spot as economic clouds gather

New Zealand's tourism industry remains a "bright spot" for the economy despite economic clouds gathering on the horizon, according to Westpac bank.

UNWTO: International tourism on seven year growth streak

International tourist arrivals hit 1.24bn in 2016, marking the seventh consecutive year of sustained growth in international tourism according to the UNWTO.

Wednesday Letter: Shamubeel Eaqub on NZ tourism

In a preview of his speech to today's Tourism Export Council conference at Te Anau, economist Shamubeel Eaqub tells us why social license is vital for the industry.

From the Regions: Hamilton & Waikato’s Jason Dawson

Hamilton & Waikato Tourism CEO Jason Dawson on the challenges and opportunities of managing growth, the need for more investment and accommodation options, and Hamilton's 50-year plan to turn itself towards the Waikato River.

MBIE: High ratings for NZ as a travel destination

Almost all international visitors rate New Zealand as a destination with 96% saying their trip met or exceeded expectations, according to MBIE.

Sports events lift hospo growth to new record

The World Masters Games and the Lions rugby tour helped boost hospitality which saw record growth for the food and beverages services industry in the June 2017 quarter.

TIA: Working on our water

NZ has an abundance of water, most of the time, so it is only right that we are now as a nation having a proper debate about it and how we best manage it.

Rotorua tourism boost from bilingual city status

Rotorua is set to become the country’s first bilingual city and district with Te Tatau o Te Arawa leading the initiative with support from Council and Te Puni Kōkiri.

An Operator’s View: Hassle-free Tours’ Mark Gilbert

Hassle-free Tours owner Mark Gilbert on how he and his wife Nikki began their business, recovering from the Christchurch earthquakes, and the company's $2m expansion plans to launch in Queenstown and Auckland.

2020 opening for $240m Christchurch Convention Centre

CPB Contractors, owned by Australia's CIMIC Group, has secured the contract to complete the design and build the $240m Christchurch Convention Centre.

Holiday parks biggest beneficiaries as June guest nights jump

New Zealand national guest nights rose by 6.7% to 2.3m in June compared to the same month last year, boosted by visitors in New Zealand for the Lions rugby tour.

SkyCity CEO: Queenstown, Hamilton scoped for redevelopment, hotels

SkyCity Entertainment Group is evaluating its Queenstown and Hamilton sites for redevelopments which could include new hotels.

Waitākere Ranges Regional Park could close to save kauri

The Waitākere Ranges Regional Park is now the most heavily kauri dieback-infected area currently recorded in New Zealand.

Finalists announced for Hawke’s Bay tourism awards

Tourism businesses in Hawke’s Bay have put their best foot forward for the 2017 Hawke’s Bay Tourism Industry Awards with the finalists selected from over 25 entries.

Wednesday Letter: A private affair

Last week’s revelation by the Ticker that Australia’s Blue Sky Private Equity has bought a multi-million dollar stake in Queenstown’s Active Adventures is notable for a number of reasons.

SkyCity profit falls nearly 70% after Australian impairment

SkyCity Entertainment Group has this morning reported a net profit after tax for the year to June of $44.9m, down 69.2% on the previous period, off revenue of $1.02bn, which was down 7.2%.

From the Regions: Venture Southland’s Warrick Low

Venture Southland's Tourism and Events Manager Warrick Low on the challenge of ensuring his region benefits from the tourism boom, the value of industry partnerships, the investment flowing into the sector and the South's point of difference.

Te Puia and hapu buy Waimangu Volcanic Valley

Rotorua's Te Puia and two local hapu have bought Rotorua's Waimangu Volcanic Valley geothermal attraction.

Dart River, Shantytown and River Valley win $4000 grants…

Three tourism operators are aiming to grow their domestic market share after winning $4000 marketing grants from Tourism Industry Aotearoa.

…while applications open for Great Rides grants

Applications are now open for round seven of the Maintaining the Quality of Great Rides Fund.

Active Adventures on Blue Sky private equity deal

Queenstown tour operator Action Adventures has spoken publicly about its deal with Australian private equity firm Blue Sky.

Labour: Airport light rail within 10 years

Labour Party leader Jacinda Ardern has pledged light rail from downtown Auckland to the city's airport within a decade if it wins the general election in September.

An Operator’s View: The Rees’ Mark Rose

Mark Rose, general manager of The Rees Hotel and Luxury Apartments, calls for better staff pay for industry workers, why more effort should be made to promote our 'New Zealandness', and why he's pushing the expansion of the hotel out if its Queenstown base.

Will we see more private equity enter NZ tourism?

Following the revelation yesterday by the Ticker that Australia's Blue Sky has spent millions on a stake in Queenstown's Active Adventures, we take a look at the role PE is playing in Australian tourism and what that may mean for the industry here.

Young TEC Awards finalists announced

The finalists for the Young Tourism Export Council 2017 Awards have been announced and winners will be revealed at the Tourism Export Council conference awards ceremony at the Luxmore Hotel, Te Anau on Wednesday 16 August.

Applications open for $100m Tourism Infrastructure Fund…

Tourism Minister Paula Bennett is calling on councils to apply for co-funding from the new $100 million Tourism Infrastructure Fund which opens today.

TIA urges communities to apply for $100m TIF

Tourism Industry Aotearoa is encouraging councils and community organisations to apply for new Government funding to help them maximise the benefits of tourism for their communities.

Aussie PE enters NZ tourism with Queenstown purchase

An Australian private equity investor has splashed millions for a stake in a Queenstown tour operator and is hunting for more deals in NZ's booming tourism sector.

Rainbow’s End CEO steps down

Rainbow's End chief executive Chris Deere has stepped down from his role and will leave the company at the end of the year.

Wednesday Letter: ATEED’s Jason Hill

Following his recent resignation to pursue other industry opportunities, we hear from outgoing Auckland Tourism, Events & Economic Development's (ATEED) Head of Tourism, Jason Hill, on the evolution and development of Auckland's tourism offering.

Hassle-free Tours launches $2m expansion to Auckland, Queenstown

Christchurch-based Hassle-free Tours is expanding to Auckland and Queenstown in a $2m drive to push into new markets.

CBRE: Strong demand pushes hotels to choking point

Hotel occupancy rates highest in 10 years but flattening as revenue growth slows outside of

From the Regions: Northland Inc’s Paul Davis

Northland Inc's General Manager of Regional Promotions & Tourism, Paul Davis, tells us about investment into tourism in his region, the need for more high-end accommodation, and why Whangarei's Hundertwasser Art Centre will be a game changer.

Hotel, motel consents surge 216% to $490m

The value of consents for hotels, motels, and other short-term accommodation shot up to $490m in the yer to June.

Domestic capacity boost lifts Air NZ passengers to 1.36m

Air New Zealand carried 1,357,000 passengers during the month of June, an increase of 8.3% compared to the same period last year.

WTO: Intra-regional tourism drives global travel to US$1.2 trillion

Intra-regional tourism, particularly in Asia, is driving global travel as international tourist arrivals grow to more than 1.2bn last year, according to WTO.

Bridges: America’s Cup not the tourism event RWC’s are

Minister of Economic Development and Transport Simon Bridges talks to TVNZ's Corin Dann on Sunday's Q+A programme about regional infrastructure, Winston Peter's scheme to return tourism GST to regions, an Auckland airport rail link, and...

An Operator’s View: Rotorua’s Jasmine Adams

Following her inaugural Holiday Parks’ Emerging Star Award, Rotorua TOP 10 operator Jasmine Adams tells the Ticker about her work outside of the business, drawing inspiration from others in the industry, and being nominated this week for a NZ Tourism Award.

World Masters Games injects $63m, adds 300K guest nights

The World Masters Games boosted national GDP by $63m, added more than 300,000 guest nights and made a surplus for its organisers of approximately $800,000.

MBIE revises data, releases user guide with latest MRTEs

MBIE has released a new user guide with the latest Monthly Regional Tourism Estimates and has tweaked its historical dataset for the collection.

TIA: Govt listened to industry concerns on work visas

New Zealand’s fast growing tourism industry is pleased the Government has listened to its concerns about the proposed changes to temporary work visas.

Akaroa voted top cruise destination in Australasia

Akaroa has lept above Sydney and Auckland to be named the top cruise destination in Australasia by the annual Cruise Critic's Cruisers Choice Awards.

ATEED, PATA team up to host Tourism Leaders Forum

New Auckland Tourism, Events and Economic Development (ATEED) chief Nick Hill, Tourism New Zealand's Stephen England-Hall and Air New Zealand's chief revenue officer, Cam Wallace, are among the participants addressing the Tourism Leaders Forum.

SkyCity writes down Aussie asset by A$95M

SkyCity Entertainment Group will write off all the goodwill in its Darwin casino complex with an A$95m impairment.

Wednesday Letter: A taxing question for hotels

The Ticker‘s Bridget O’Connell attends the NZ Hotel Industry Conference and asks if a possible legal fight against Auckland's accommodation targeted rate is going to run smack into tourism industry recommendations for a national bed tax.

Big hitters help West Coast’s ‘Untamed Natural Wilderness’ win

Former head of Saatchi & Saatchi Kevin Roberts and the current CEO of TVNZ Kevin Kendrick can take a bow for their parts in helping the West Coast's 'Untamed natural wilderness' brand win a prestigious Local Government New Zealand award.

Haka up for three gongs as NZ Tourism Awards finalists announced

Earth & Sky's Margaret Munro, China Travel Service's Lisa Li and Ryan Sanders from Haka Tourism Group are among 24 finalists in the 2017 New Zealand Tourism Awards.

New CEO and tourism strategy for Fullers

Mike Horne has been appointed chief executive of Fullers Group signalling a shift in strategy for the cruise, ferry and coach operator.

Newshub-Reid Poll: Majority support $50 tourist tax

A Newshub-Reid Research poll has revealed many New Zealanders support a "tourist tax" to help fund infrastructure and the Department of Conservation.  

From the Regions: Waitomo Mayor Brian Hanna

Waitomo District Council Mayor Brian Hanna on coping with booming tourism, the success of products like the Timber Trail Lodge and Sir Colin Meads attraction, and plans to build a much-needed new hotel. 

Lions tourists boost June visitors 17%

A surge in visitors from the United Kingdom and Ireland arriving for the British and Irish Lions rugby tour helped boost total overseas visitor arrivals in June 2017 by 17%.

Littlewood: Use it or risk losing $102m TIF

The hotel industry has been urged to play their part in accessing the $102m Tourism Infrastructure Fund in what has been framed as a ‘use it or lose it’ situation.

Head of Auckland tourism resigns

After six years heading up Auckland Tourism, Events and Economic Development’s (ATEED) tourism division, Jason Hill has tendered his resignation to pursue his own business interests within the sector.

Project Palace swells to seven cities

Project Palace is to be expanded to take in seven capacity-constrained cities with the addition of Taupo and Dunedin.

An Operator’s View: Whispering Trails’ Maria Kire

Maria Kire from Hokianga's Whispering Trails tells us about turning a lifestyle into a business, combining cultural and eco-tourism, and how the young business recently won a $30,000 development grant.

Fast-track options on the table for hotel investment

The government is discussing ways it can speed up investment into the hotel sector according to Tourism Minister Paula Bennett.

Women dominate NZ Hotel Industry Awards

Women have dominated this year’s New Zealand Hotel Industry Awards, winning seven of the 10 individual awards.

Fletcher ructions delay $470m Auckland convention centre

SkyCity says it is "comfortable" with its contractual agreements with developer Fletcher Construction despite a delay in the delivery of the New Zealand International Convention Centre.

Record numbers for 2017 NZ Hotel Industry Conference

A record 360 delegates are set to attend the 2017 New Zealand Hotel Industry Conference in Auckland today.

More than 6,000 visitors to inject $4.8m for league world cup

More than 6,000 international visitors, contributing around $4.8m to our economy, are expected for the country's next big event, the Rugby League World Cup.

TNZ partners with Hollywood star, National Geo in $2m campaign

Tourism New Zealand has partnered with Hollywood star Bryce Dallas Howard and National Geographic Travel in a new $2m campaign targeting North America.

Wednesday Letter: Authenticity & Tourism Campaigns

Following the release of a number of tourism campaigns, Tom Horder of Wellington consultancy Marder asks if their various depictions of New Zealand are putting at risk one of travel's most prized qualities: Authenticity.

Domestic passengers surge as Queenstown reports record

Queenstown Airport has reported another record rise in passengers with 1.89m travelling through its Frankton terminal in the year to June, up 15% compared to the previous corresponding period.

The Rees targets Auckland, Christchurch with new luxury offerings

Queenstown’s The Rees Hotel has launched a luxury motor yacht in Auckland and is on the cusp of starting development of a new five-star hotel in Christchurch.

Chinese set to overtake Kiwis as top visitors to Australia

China is set to overtake New Zealand as Australia’s biggest source of international visitors within months if current trends continue.

ServiceIQ: Skills shortage reaching crisis point

ServiceIQ's chief executive, Dean Minchington, says a looming skills shortage is putting the service sector at risk and New Zealand will be the worse for it.

From the Regions: Aoraki’s Henrietta Hazlett

The Ticker hears from Henrietta Hazlett, the industry partnerships manager at New Zealand's newest Regional Tourism Organisation, Aoraki Tourism, on the challenges and opportunities in the Timaru District.

Q&A with KiwiRail CEO Peter Reidy

As KiwiRail undergoes a government review of its business, the Ticker catches up with chief executive Peter Reidy to talk tourism and the prospects for the rail company's $100m tourism-focused business.

Air NZ wins court battle against pilots

Air New Zealand has won a Supreme Court appeal which ruled against the country's largest pilots' union.

Refreshed push for BOP tourism priorities

The implementation of regional tourism priorities to help grow the Bay of Plenty's visitor economy to $2.5bn by 2030 is part of a refresh of the region's development action plan.

An Operator’s View: Coronet Peak’s Nigel Kerr

Coronet Peak’s ski area manager, Nigel Kerr, on what's changed in the snow industry, what hasn't, and what's happening at one of the country's most popular ski fields.

$5m boost for West Coast visitor economy

A $36.8m Action Plan will help boost the West Coast's visitor economy, support economic development, and improve connectivity and infrastructure.   

FOCUS on Data: Studying the numbers

Collecting, managing and interpreting data is playing an increasingly important role within tourism education.

Māori Party: IwiRail will deliver cultural tourism jobs

A swathe of cultural tourism jobs could be created under new plans announced by the Māori Party to establish a $350m infrastructure fund.

Canterbury guest nights lead latest rises

Booming tourism in the Mackenzie District has seen Canterbury record an extra 25,000 guest nights in May, topping Stats NZ's latest accommodation survey.

FOCUS on Data: Getting smarter

Angus & Associates has launched a new data tool for tourism operators that will provide them with information on customer expectations and experiences.

Air NZ’s ‘Fantastical Journey’

Air New Zealand has teamed up with American actors Katie Holmes and Cuba Gooding Jr. for its latest safety video A Fantastical Journey.

Wednesday Letter: MBIE on its tourism data

In reply to last week's Wednesday Letter, MBIE says there has been some confusion about the IVS and MRTEs, the measures are not diverging, and some guidance is on the way.

Wilderness experience trumps crowds at Milford Sound

Record numbers of visitors to the Milford Sounds have not affected the wilderness experience according to a new report.

FOCUS on Data: A Qrious future

Big data platform Qrious is aiming to become the leading provider of location-led insights for New Zealand's tourism industry.

North Island attractions inspire new Australian campaign

Forgotten World, Waitomo Caves, and the Huka Falls are among the attractions being promoted in new touring itineraries being pushed in Australia.

Coping with tourism at heart of new Queenstown plan

Coping with booming tourism and a potential tripling of international visitors by 2026 is a critical facet of the Queenstown’s new town centre masterplan.

FOCUS on Data: Fresh fields

Tourism economist and consultant and one of the biggest users of NZ's visitor data, Fresh Info, has expanded to Australia.

From the Regions: Wairarapa’s David Hancock

The Wairarapa has grown from being another region with vineyards to a multifaceted destination on the doorstep of the nation’s capital. Destination Wairarapa’s general manager, David Hancock, looks at what’s next for the region.

Robust visitor growth forecast for Christchurch

Tourists are forecast to return to Christchurch at a higher rate than pre-earthquake,  according to a new report charting the city’s recovery.

FOCUS on Data: Building a better offering

In the first article of our week-long series, FOCUS on Data, the Ticker talks to Chris Roberts, chief executive of Tourism Industry Aotearoa on filling the ‘insight gap’ with the industry-led initiative, Tourism Insight Framework.

An Operator’s View: Waimarino Group’s Blair Anderson

Waimarino Group’s director, Blair Anderson, on changing international perception of the regions, breaking into the cruise ship market, and first learning about the tourism distribution chain down at the pub.

Rainbow’s End: “material decline in visitors” after Dreamworld tragedy

Rainbow’s End in Auckland suffered a “material decline in visitors” following last year’s Dreamworld tragedy in Australia, according to the attraction's owner, Rangatira Investments.

Skyline seeks expansion as profits surge 26%

Skyline Enterprises has announced a 26% leap in pretax profit as it continues to look at new tourism opportunities at home and abroad.

Kelly Tarlton’s GM steps down

Kelly Tarlton's SEA LIFE aquarium's general manager Tim Keeling is stepping down from his role to take up a position at Staging Connections. 

Deloitte: NZ tourism well positioned for Chinese investment

The New Zealand tourism industry is well positioned for a wave of Chinese investment in tourism assets, according to Deloitte Access Economics.

Tourism NZ promos regions in $3m global campaign

Tourism New Zealand has launched its new $3m global 100% Pure New Zealand campaign.

Aotea leads Christchurch tourist retail scheme

Aotea Gifts is working up plans for a new tourist retail development after buying a $6.65m site in Christchurch’s Cathedral Square.

Waimarino to launch new night-time, cultural products

Bay of Plenty tourism stalwart, Waimarino Group, is developing two new products to add to its kayaking operation.

Tourism leads Māori economy investment opportunities

Tourism has been hailed as a leading opportunity for investors looking to enter New Zealand’s thriving Māori economy, according to a new government report.

From the Regions: Marlborough’s Jacqui Lloyd

Destination Marlborough's new general manager, Jacqui Lloyd, on her return home to New Zealand, coping with the aftermath of the Kaikoura earthquake, targeting the domestic market, and helping the region's smaller operator.

Mayor questions data as tourists “tighten belts” through region

Clutha Mayor Bryan Cadogan has questioned both the spend data and the value of tourism for his region as tourists sought to "tighten their belts" through the southern province.

Queenstown backs events with $583k funding

The Queenstown Lakes District Council has distributed $583,500 to 17 events citing their potential to attract tourists to the region.

Lions lift Wellington Airport to busiest days ever

It was the busiest weekend ever for Wellington Airport with 45,000 passengers travelling through its gates.

An Operator’s View: Earth & Sky’s Margaret Munro

Earth & Sky GM Margaret Munro on the operator’s new partnership with China Southern Airlines, the challenges of hiring skilled staff, and the progress being made on its joint venture with Ngāi Tahu, the International Astronomy Centre at Lake Tekapo

Take-off confirmed for Flight to the Lights II

Flight to the Lights II is set to take place on a Dreamliner in 2018 following the sold-out inaugural Aurora Australis viewing trip this year.

CamperMate launches SH1 alerts

CamperMate is coming to the rescue of tourists venturing south from Blenheim only to be blocked by the earthquake-struck section of State Highway One.

MBIE: Tourism spending up 6%

The latest Monthly Regional Tourism Estimates released by the Ministry of Business, Innovation and Employment (MBIE) show that tourism expenditure grew in all regions over the year to May 2017.

Council restores $4m funding for new visitor centre

A funding review sought by Tourism BOP has seen Tauranga City Council change its mind and restore its $4m funding for a new Mount Maunganui visitor centre.

SkyCity chair steps down, THL chair steps up

SkyCity Entertainment chairman Chris Moller has announced his retirement paving the way for new board member Tourism Holdings chairman Rob Campbell to take the helm.

Whale Watch’s Ngapora “keen to contribute” to regions

Whale Watch Kaikoura's Kauahi Ngapora is the only working operator on the new Tourism Infrastructure Fund panel, which nonetheless contains significant industry experience. 

Tourism “very vulnerable” to climate change

New Zealand's tourism industry is particularly vulnerable to climate change and operators must start preparing for it, says an academic.

Queenstown Airport soars with 17% jump in passengers

Queenstown Airport’s total passengers jumped by 17.1% to 119,231 in May 2017, compared to the same month last year, according to owner Auckland Airport in its latest traffic update.

From the Regions: Central Otago Mayor Tim Cadogan

Central Otago Mayor Tim Cadogan on aiming for a bigger slice of the booming tourism industry, coping wth the burdens of growth, and why smaller regions have struggled to get infrastructure funding.

Tourism boon predicted from Great Barrier dark sky status

Great Barrier Island, located 100 kilometres north-east of central Auckland, has become the first island in the world to be designated an International Dark Sky Sanctuary.

Peters: GST from tourists to be returned to regions

New Zealand First leader Winston Peters wants the full GST earned from tourists returned back to the regions in which the money was spent.

An Operator’s View: Haka Tourism Group’s Ryan Sanders

In the week his Haka Tourism Group celebrates its 10th birthday, founder Ryan Sanders tells us about the group's move upmarket, building a brand around New Zealand as a tourist destination and his expansion plans for the next decade.

Lions lift for holiday park jobs

Expectations of a roaring trade during the Lions Tour have contributed to more jobs in holiday parks this winter, Holiday Parks New Zealand (HAPNZ) says.

Visitor arrivals jump 10% to new record

Visitor arrivals to New Zealand jumped to a new annual record of just over 3.6m in the year end May 2017, a 10% increase on the same period the previous year. 

Sellers bank $400K after skydivers smash jump target

Skydive Wanaka has broken through the 17,000 tandem jumps target set by Skydive the Beach allowing the Otago operation's previous owners to bank $400,000.

Audio: THL upgrades profit forecast to $29.5m

Booming tourism has seen Tourism Holdings raise its full-year net profit forecast from $27m to $29.5m, a 21% increase on the previous period.

Wednesday Letter: Access must work for all, not just tourists

Ensuring access for tourists to rivers for fishing, forests for hunting and trails for tramping, cycling and horse-riding is vital but that access must be suited to the needs of locals and landowners too, writes New Zealand Walking Access Commission's Asher Wilson-Goldman.

Mastercard: Domestic market increasingly on the move

New Zealanders are increasingly exploring their own country with visiting loved ones the main reason for travelling.

Govt to extend cruise ship vetting

A trial accreditation programme for international cruise ships has boosted biosecurity and will be extended for future sailing seasons.

Haka Tours goes premium with Haka Black

Ryan Sanders’ Haka Tours is moving upmarket with the launch of a new Black Label premium product.

Fed Farmers: What about the damage wreaked by tourists?

Waikato Federated Farmers president Andrew McGiven hits back at criticism his industry is not doing enough to protect the environment and he takes particular aim at the Tourism Export Council.

From the Regions: Whanganui & Partners’ Lyn Cheyne

Whanganui & Partners' tourism lead Lyn Cheyne on why the region deserves better recognition, the dearth of domestic insight and the impact that the Whanganui River's new legal status could have on tourism.

“Desperate need” for new Queenstown accommodation

Queenstown is in desperate need of new visitor accommodation and the response to date is well short of demand, according to Colliers International.

An Operator’s View: Forgotten World Adventures’ Ian Balme

Forgotten World Adventures founder and director Ian Balme on business collaboration, targeting the international market, the value of employing Taumarunui locals and how he went from selling golf cart rides to telling stories.

Otago hospitality big winners from Lions tour

Spending benefits from the Lions rugby tour spread to Otago this week with bars, clubs and cafes reporting a big boost in sales.

The numbers behind Tourism NZ’s new $900K China video campaign

Tourism New Zealand's Heart of the Long White Cloud online video campaign costs $889,000 and is estimated to eventually reach 15m Chinese viewers.

Hundertwasser to turn Whangarei from “drive through to must see”

The Hundertwasser Art Centre with Wairau Māori Art Gallery is set to go ahead after exceeding its referendum target thanks to the commitment of $3.5million from the New Zealand Lotteries Commission.

Wednesday Letter: ServiceIQ’s Dean Minchington

Following calls from tourism leaders to upskill the industry, ServiceIQ's chief executive Dean Minchington says New Zealand has much to do to catch up to world class standards.

Whale Watch wins World Tourism Award

Kaikoura's Whale Watch has won the Australasian Responsible Tourism Award at this year's World Tourism Awards.

$600K Lions lift for Canterbury

The Lions match against the Crusaders on Saturday helped boost spending in the Canterbury region over the weekend by $600,000, according to Paymark.

Tourism New Zealand launches ‘voice of the visitor’ strategy

Tourism New Zealand has launched its new strategy to communicate the ‘voice of the visitor’ through a partnership with the Department of Conservation.

April Easter boosts holiday parks

April Easter helped boost guest nights for the month with holiday parks the biggest beneficiaries.  

Government to buy Marlborough motel

The Government plans to buy a 17-unit motel near Blenheim and convert it to emergency housing.

From the Regions: Hawke’s Bay Tourism’s Annie Dundas

Hawke's Bay Tourism's general manager, Annie Dundas, on the need for long-term tourism planning in New Zealand, preparing for the launch of space tourism, and her region's latest "ski season" winter campaign.

$10m Chondola launches as skiers hit southern slopes

Cardrona's $10m McDougall's Express Chondola made its season debut with the opening of the Cardrona ski field.

Christchurch back on tourist map

Christchurch is back on the tourist map, according to the city's latest tourism report. However, its accommodation stocks need replenishing, said Christchurch Central MP Nicky Wagner.

An Operator’s View: Explore Group’s Kit Nixon

Explore Group's chief executive Kit Nixon tells us why the boat cruise and tour company set sail up the value curve, expanding overseas and delivering unique maritime experiences.

Capital attraction wins Green Ribbon

Wellington conservation project and attraction Zealandia has won the Leadership in Communication and Education Green Ribbon environmental award. 

Regions welcome $5.2m to help curb “unsavoury behaviour”

Tourism Minister Paula Bennett has today announced $5.2 million in co-funding for sixteen councils around New Zealand.

Weather dampens Rainbow’s End, Polynesian Spa owner’s earnings

A wet summer has contributed to flat earnings for the owner of Rotorua's Polynesian Spa and Auckland's Rainbow's End. Rangatira Investments has reported operating earnings for the year to March 2017 of $11.7m, up slightly...

Drayton appointed chairwoman of Christchurch Airport

Catherine Drayton has been appointed Christchurch Airport's new chairwoman.

Christchurch named NZ’s favourite place to ride

Transport Minister Simon Bridges has announced that Christchurch has taken out the inaugural Top Town Award in the NZ Transport Agency’s annual Favourite Places to Ride competition.

England-Hall: Industry must tell its story better

Tourism New Zealand’s new chief executive, Stephen England-Hall has urged the industry to amplify its voice to communicate the value of tourism.

Tourism infrastructure priority for LGNZ election manifesto

New Zealand’s infrastructure, community resilience and how we respond to increasing impacts on our environment will be key areas of focus for local government in the coming three years.

Bennett: $102m TIF “is enough”

Tourism Minister Paula Bennett has challenged the industry to prove the recently announced $102m tourism infrastructure fund is "not enough”.

Aussies expand into Mackenzie, plot more NZ investments

Skydive the Beach is looking for further investments in New Zealand after purchasing land in the Mackenzie District to launch a new skydiving operation.

The Nation: Auckland Mayor Phil Goff

Auckland Mayor Phil Goff talks to Lisa Owen on The Nation about the prospect of facing a legal challenge to his targeted accommodation rate.

MEETINGS 2017: Accelerating events sector to inject $311m

New Zealand’s international business events sector is positioned for a period of accelerated growth after securing events that will deliver $310m boost to the economy.

Legal threat looms as Auckland moves to adopt targeted rate

Auckland Mayor Phil Goff says the accommodation targeted rate will ease overall rates burden for residents. Credit: Radio New Zealand The hotel industry is considering a legal challenge after Auckland Council's finance committee voted 11-8...

Christchurch Adventure Park targets spring re-opening

Christchurch Adventure Park has mooted a spring re-opening following February’s Port Hills fires that forced the $24m attraction’s temporary closure.

MEETINGS 2017: Up-skilling critical ahead of mega-venue openings

The tourism and business events sectors needs to up-skill ahead of the opening of big venues such as the New Zealand International Convention Centre.

Tourist tax mooted to save threatened native birds

A tourist tax should be used to help stop the decline in the country's native bird species, according to a new report from the Government's environment watchdog.

P&O to launch winter cruises from NZ

P&O Cruises will base its Pacific Jewel ship in Auckland next winter and provide an extra five itineraries in a record programme for New Zealand. The cruise operator has announced its 2018 New Zealand schedule...

MEETINGS 2017: Buyers look to NZ to meet diverse requirements

More than 500 conference, event and incentive organisers have descended on Auckland for CINZ MEETINGS 2017 which kicks off in earnest today.

ASB: Nelson tops regional rankings as tourism cuts both ways

Nelson has been crowned the nation’s top economic region for the second quarter in a row as its tourism industry continues to thrive.

Go Bus wins airport park and ride contract

Go Bus has secured the contract to deliver passengers to and from Queenstown Airport's new 150-space park and ride facility.

International C&I buyers do it the Wanaka way

In the largest famil of its kind in Wanaka, 31 international incentive travel buyers are sampling the experiences on offer in the Central Otago town.

From the Regions: Tourism Bay of Plenty’s Kristin Dunne

In the first of our weekly series From the Regions, Kristin Dunne, chief executive of Tourism BOP, tells us about the challenges of coping with 36% growth, unlocking the region's natural attractions and the RTO's new 10-year draft strategic plan.

TIA: Auckland accommodation targeted rate “illegal”

Auckland mayor Phil Goff’s proposed accommodation targeted rate surcharge has been declared “illegal” by the Tourism Industry Aotearoa.

Q&A with China Ready chief Julia (Ting Ting) Gong

With the arrival of China Ready & Accredited in New Zealand, the Ticker asks by email chief executive Julia (Ting Ting) Gong to shed some light on who the company is and why NZ operators should consider its accreditation system.

BUDGET 2017: $10m funding boost for Māori tourism

The Māori tourism sector has welcomed a $10m boost in Budget 2017 aimed at fostering development and employment in the growing sector.

Skyline faces Ziptrek objections to $100m gondola plan

Ziptrek Ecotours’ director Trent Yeo will today give evidence in Skyline Enterprises’ application for a $100m redevelopment in Queenstown.

Colliers: Regional demand drives record hotel deals

Demand for regional hotels is helping drive a record number of hotel sales in New Zealand's main tourism markets.

Auckland arrivals surge 21%

Auckland Airport’s international visitor arrivals surged by 21.3% in April on the back of the World Masters Games and Easter.

Waikato tourism in line for Sevens bonanza

Waikato's hospitality and accommodation sectors will be among the biggest beneficiaries of the HSBC World Rugby Sevens Series moving to Hamilton.

Christchurch Airport: Operators “leaving money on the table”

Tourism operators are "leaving money on the table" if they do not join a Chinese electronic payment system to make it easier for tourists from China to spend.