Wednesday, October 18, 2017
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News & Analysis

Jet fuel woes fail to slow Queenstown passenger traffic

Passenger numbers at Queenstown Aiport continued to climb in September with Auckland's jet fuel woes having little impact on traffic.

SkyCity preps for new hotels, entertainment facilities after $47m acquisition

SkyCity plans new hotels, apartments and entertainment facilities after buying Auckland's 17-storey AA Centre for $47m.

Kaikoura quake hits CentrePort profits despite vehicles, cruise growth

Wellington's CentrePort made a $2.3m loss for the year to June despite its vehicles and cruise businesses up 32% and 12% respectively on the previous period.

Cardrona: Record ski season spurs $20m investment

This year's record winter ski season will help spur $20m worth of investment in facilities, says Cardrona Alpine Resort.

Video: Lydia Ko showcases international golf campaign

Avid golfers are being targeted by a campaign showcasing what the sport has to offer in New Zealand.

An Operator’s View: Chris Jolly Outdoors’ Simon Jolly

Following the retirement of founders Chris and Sue Jolly, son Simon and his wife Katie are buying Taupo's Chris Jolly Outdoors. Simon Jolly tells the Ticker of his plans, the launch of the operator's cultural tours, and why the Taupo region has so much more to offer than just its beautiful lake.

ComCom prepared to investigate Accor’s $1.3bn Mantra acquisition

The Commerce Commission could investigate French giant AccorHotel's proposed A$1.2bn (NZ$1.3bn) takeover of Australia's Mantra Group if the deal substantially reduces competition in the New Zealand hotel operator market.

NZ a leader in burgeoning astro-tourism industry

New Zealand is a world leader in astro-tourism with more product on the way and a reputation in Asia as being one of the best places in the world to enjoy the night sky, says one of the country's leading astronomers. 

Auckland Airport closes $100m offer, taps Australia for $120m

Auckland Airport closes its $100m fixed-rate bond offer with interest set at 3.64% per annum and also taps Australia for extra $120m

Buy Side/Sell Side: Always Vacation’s Wanvisa Chantrasmi

Always Vacation's owner and director of sales and marketing, Wanvisa Chantrasmi, on working with film crews coming to New Zealand, the power of social media and business after Tourism New Zealand exited Thailand in December.

Guest nights drop as domestic North Island stays fall

National guest nights dropped slightly in August driven by a fall in North Island stays by domestic travellers.

Skydive the Beach splashes $22m for helicopter operator

One of Australasia's most acquisitive operators has made another large investment again signalling its intent to become "the world's largest adventure tourism company".

Wherewolf sets course for US after raising $550K

Adventure tourism software developer Wherewolf is gearing up for a push into the US after securing $550,000 of angel investment.

Skyline advances “spectacular” glacier gondola project

Skyline Enterprises’ proposed Franz Josef Glacier Gondola project will be a “spectacular” attraction well positioned to capture growing West Coast tourism numbers.

Wanaka RTO: 88% uplift in lead generation after website refresh

Lake Wanaka Tourism says a website refresh late last year has led to an 87.85% increase in lead generation for the resort's businesses.

Wednesday Letter: A vision of the future

After a month of awards, insightful events and conferences the Ticker's Paul Yandall envisages the future and applauds some of the industry recent award winners.

From the Regions: Fiordland’s Philippa Murrell

Destination Fiordland's former tourism manager, Philippa Murrell, on the challenges the region faces, the need for social license, and transforming Te Anau into a destination in its own right.   

Airport seeks $100m in new six-year bond offer

Auckland International Airport is offering a new six-year fixed rate bond to raise up to $100m to help implement its $1.9bn infrastructure investment programme. 

Accor in $1.3bn bid to create Australasia’s largest hotel group

Europe's largest hotel group, Accor, has made a US$930m (NZ$1.3bn) bid for Australia's Mantra Group, which could see a number of New Zealand assets change hands.

Airport to oppose jet fuel, climate change, emissions resolutions

Auckland Airport will oppose resolutions put forward by a shareholder who says he wants the company to protect jet fuel supplies, cut carbon emissions and fund climate change initiatives.

Supreme Court backs investors in dispute over $10m deposits

Investors in a failed Queenstown hotel and apartment development have won back $10m worth of deposits following a long-running dispute that has ended in the Supreme Court.

New sugar tours slated for April after $7m development

New tours of the iconic Chelsea Sugar Factory have been slated for April next year following a $7m development of its Birkenhead site in Auckland.

An Operator’s View: Dig This’ Ed Mumm

Founder Ed Mumm on founding the business in the US and how this week's shootings in Las Vegas is something he has always worried about in America.

Māori tourism operators showcased in new promo

Māori tourism operators have been showcased in Auckland Tourism, Events and Economic Development's (ATEED) latest video promotion of the region. 

Waikato RTO owner reports 60% profit jump, huge property uplift

Waikato Regional Airport Ltd Group (WRAL) has reported a pre-tax operating profit of $800,000 for the year to June, up 60% on last year's result.

Mayor: Porirua adventure park will be a world-class destination

New Zealand’s newest adventure park, offering an exciting array of activities, will be built on the hills and surrounding area of Porirua’s Rangituhi / Colonial Knob.

Buy Side/Sell Side: Manaaki Adventures’ Hemi Coates

Hemi Coates, owner and director of Mount Maunganui's Manaaki Adventures, is preparing to launch a rugby tours product into the US and Asian markets. He tells us about the unique opportunity of selling NZ rugby culture to the world.

New tourism organisation for North Island explored

A new tourism entity to take over Visit Ruapehu and other central North Island regional tourism bodies has been proposed by Ruapehu District Council.

Air NZ plugs in, brews fair trade and recycles cups, snacks

Air New Zealand has signalled its commitment to sustainability with a number of initiatives to reduce waste and emissions. 

TRC: Cycle trail could generate $131m over 20 years

The Coastal Pacific Trail could generate more than $131m for the Marlborough and Kaikoura regions over the next 20 years, according to a new report.

Waitangi to be digitally mapped and preserved

The Waitangi Treaty Grounds is to join an illustrious list of world heritage sites such as Pompeii and Easter Island to be digitally preserved.

Cruise to inject $65m into Wellington for 2017/18 season

The arrival today of Radiance of the Seas in Wellington marks the start of the summer cruise season in the capital which is expected to inject around $65m into the regional economy.

Tourism, accommodation, hospo operators sanctioned

Tourism and hospitality operators are among the 70 businesses banned from hiring migrant workers after they breached labour laws.

From the Regions: Invercargill’s HW Richardson Group

HWR director Scott O'Donnell on its latest attraction, Dig This, the company's plans for a new $100m town centre and the implications for the region's tourism offering.

Stats NZ delays top tourism data collection

The country's premier tourism data collection, the Tourism Satellite Account (TSA) has been delayed.

South Island in TNZ’s sights for second single-region campaign

Tourism New Zealand will launch a single-region campaign in the South Island following the success of its pilot Northland campaign.

TTF: Time for faster, smarter, better trips across ‘the Ditch’

Tourism & Transport Forum Australia's chief executive Margy Osmond argues it is time to simplify air travel between Australia and New Zealand and improve the experience for travellers.

Ski season boosts holiday numbers in August

August was a boom month for holidaymakers coming to New Zealand according to the latest International Travel and Migration figures.

PGIC2017: 100m new passengers per year for APAC, says Boeing

The Asia Pacific region will add 100 million new airline passengers every year for the next 20 years, according to Boeing.

Wellington ditches Guy Fawkes, backs major Matariki event

Wellington City Council will make Māori New Year, Matariki, a major civic festival in 2018 and will move its fireworks display from November to help celebrate it.

England-Hall: NZ tourism industry not investment ready

The New Zealand tourism industry is not ready for overseas investment according to Tourism New Zealand chief executive Stephen England Hall.

An Operator’s View: Heletranz’s Sofia Ambler

Heletranz's co-owner Sofia Ambler tells the Ticker how she went from trading stocks to selling dreams, her company's recent expansion, and how its new Instrument Flight Rules service is helping inbound tour operators.

Stats NZ to review MBIE’s IVS

MBIE is to have its top tourism data collection, the Tier 1 International Visitor Survey, reviewed by Stats NZ because of concerns over its accuracy.

Buy Side/Sell Side: Directional Travel’s Tracey Green

Former Kirra Australia GM, Tracey Green, on setting up her own travel consultancy and management business, lessons from the event space and why operators should be thinking about the pink dollar.

China’s Rifa moves for full takeover of INFLITE owner

China's Rifa Jair Company has moved to take full ownership of New Zealand’s largest general aviation company, which has extensive scenic tourism and charter flight interests.

Mastercard: Bangkok world’s top tourism destination

For the second year in a row, Bangkok is the world's top tourism destination, according to Mastercard.

THL board seeks $10K-$20K pay rises for its members

Tourism Holdings' board of directors are seeking to lift their total pay pool by $100,000 to $650,000 per year.

Tourism, conferences help fill Dunedin city coffers

Dunedin Venues Management, Taieri Gorge Railway and Dunedin Airport have helped boost Dunedin Council coffers.

Experience Mid Canterbury to close Ashburton i-SITE

Experience Mid Canterbury has decided to close its Ashburton i-SITE, saving the tourism organisation around $100,000 in costs. 

From the Regions: West Coast’s Jim Little

Tourism West Coast's CEO Jim Little tells us about building on the region's successful brand, how the RTO is developing wilderness attractions, and why it is seeking a big boost to its budget.

Southern Discoveries launches fleet

Southern Discoveries is launching its new fleet of glass-topped coaches taking passengers from Queenstown to its Milford Sound cruises.

Hong Kong visitors, winter holidays boost passengers

Visitor growth from Hong Kong and winter holidays helped boost international passengers 5.4% at Auckland Airport in August compared to the same month last year.  

Ruapehu Alpine Lifts secures 60-year license for Tūroa

Ruapehu Alpine Lifts (RAL) has secured a new license that could see it operate Mt Ruapehu's Tūroa ski field for another sixty years.

Wellington installs world’s first VR service experience

Wellington Airport has installed a new virtual reality experience that allows people to take an interactive trip across the world from the capital.

Pukaha Mount Bruce appoints new GM

Tararua's Pukaha Mount Bruce National Wildlife Centre has appointed Emily Court its new general manager.

Research: NZ hotel rates cheap, could rise further

New Zealand hotel room rates are cheaper than comparable international destinations and could justifiably increase further, according to a Lincoln University study. 

Visitor arrivals reach record 3.7 million as growth slows

Visitor arrivals to New Zealand reached a new annual record of 3.67 million for the year to August, up 9% compared to the previous year.

The Rees Hotel asked 5000 guests what they wanted most – here’s what they...

Free wi-fi access to the internet is the number one amenity sought by hotel guests, according to survey conducted by The Rees Hotel Queenstown.

Air NZ, govt scramble to help travellers as disruptions deepen

Flight disruptions are set to continue this week leaving thousands of travellers stranded or forced to rearrange plans because of the jet fuel crisis.

USA, Aussie passengers rise as Chinese fall at Queenstown

Passenger numbers at Queenstown Airport jumped to 189,040 for August, up 12% on the same month last year.

Applicants seek $18m from Tourism Infrastructure Fund

The first round of the new $100 million Tourism Infrastructure Fund has attracted 43 eligible applications, says Tourism Minister Paula Bennett.

Air NZ’s McDowall to take CFO role

Air New Zealand's Jeff McDowall is to take over the chief financial officer role at the airline from Rob McDonald.

Bennett: Industry can manage pipe fault disruption

The shutting of the fuel pipe from oil refinery Marsden Point is disrupting flights and travel plans for thousands of travellers across New Zealand and Australia.

Sponsored Content: Big brands, big data, disruptive future

The PATA Global Insights Conference provides an exciting platform for our industry leaders and decision makers to hear some fresh and insightful international perspectives.

Election 2017: National promises $100m for Rotorua tourist, commercial route

The National Party says it will spend up to $100m to four-lane Te Ngae Road between Rotorua City and the airport if it is re-elected to government.

Rangatira Investments CEO resigns

Phil Veal, the chief executive of Rangatira Investments, which owns two of the country's most iconic attractions, has resigned and will leave his role in November.

An Operator’s View: Kapiti Island’s John Barrett

Kapiti Island Nature Tours founder John Barrett on the value of culture to its eco-tourism business, overcoming significant opposition to its launch, and expanding beyond the island.

Labour: $1m funding for West Coast trails

The Labour Party wants to build on the West Coast's strengths in tourism and engineering in its development plan for the region.

Buy Side/Sell Side: New Zealand Vacations’ Jerry Bridge

Serial travel entrepreneur, Jerry Bridge, on setting up his New Zealand-centric venture 18 months ago, his plans to expand into Australia and the best way to tackle the American visitor market.

Stray buys Loka to become APAC’s largest “flexible adventure travel network”

Auckland-based Stray Travel has bought Australia's Loka adventure travel operator in a deal the companies say will create Asia Pacific’s largest "flexible adventure travel network".

NZSF: New ferry terminals needed to enhance tourist experience

Now is the time to build new ferry terminals to help enhance the experience for tourists, says the New Zealand Shipping Federation.

Wednesday Letter: NZ Māori Tourism’s Pania Tyson-Nathan

It's Māori Language Week and NZ Māori Tourism chief executive Pania Tyson-Nathan tells us how learning the language is an ongoing journey and the value of Te Reo to tourism.

Squash champs helps BOP lead guest nights growth

The Bay of Plenty region saw the largest increase in guest nights in New Zealand for July, up 5.4% compared to the same month last year, according to Stats NZ.

Auckland tourism ‘ambassadors’ programme launches

ATEED has launched a training course to upskill frontline staff at Auckland tourism businesses.

TNZ targets Aussies in $1m South Island campaign

Tourism New Zealand has launched its fourth annual campaign encouraging Australians to visit the South Island in autumn.

Winter Games chief to step down

The CEO of Audi quattro Winter Games NZ Arthur Klap has announced his intention to stand down at the end of this year.

Newspaper editor to head Christchurch tourism

The editor of The Press newspaper has been appointed the new CEO of ChristchurchNZ, the city’s new promotion and economic development agency.

NZ Event Awards 2017 finalists announced

New Zealand Event Awards finalists for 2017 have been announced by the New Zealand Events Association.

From the Regions: Ruapehu’s Claire McKnight

The outgoing chief executive of Visit Ruapehu, Claire McKnight, on transforming the region into a year-round destination, managing growth, and identifying the opportunities ahead for the unique area.

NZ not “clean and green” for more than a quarter of Kiwis

New Zealand does not live up to its "100% Pure" image, according to a quarter of Kiwis surveyed in a new report.

Haka Supreme!

Haka Tourism Group was the big winner at last night's New Zealand Tourism Awards in Christchurch.

Photos from the NZ Tourism Awards 2017

A selection of photos from the New Zealand Tourism Awards 2017 held at Wigram Air Force Museum, Christchurch.

An Operator’s View: Rotorua Canopy Tours’ James Fitzgerald

Rotorua Canopy Tours' co-founder and GM, James Fitzgerald, on how winning last year's Supreme Award had an immediate impact on his business.

TNZ, DOC select first Great Day and Great Short walks

The first nineteen walks set to become part of a New Zealand-wide network of Great Day and Great Short walks have been selected.

Buy Side/Sell Side: Ngāi Tahu Tourism’s David Hurst

Ngāi Tahu Tourism’s international sales manager, David Hurst, on a new high-end guided walk and glamping product, ‘NZ fatigue’ among offshore agents, and a shift towards greater integration of Ngāi Tahu values across the...

Industry converges on Christchurch for NZ Tourism Awards

The great and the good of NZ's tourism industry will converge on Christchurch today to celebrate the achievements of the people and businesses working in the sector.

New ferry terminal, waterfront to “transform” Auckland

A new ferry terminal and revamped public space along Auckland's waterfront will "transform" the city, says the council.

Land corridor connects Abel Tasman and Kahurangi national parks

Abel Tasman and Kahurangi national parks are now connected by a 169-hectare block of land purchased by the Nature Heritage Fund.

Wednesday Letter: Cycling to prosperity

Following the inaugural Cycle Tourism Business Summit, organiser Dave Bamford of the Timber Trail Lodge, tells the Ticker about the growing number of international visitors on NZ's Great Rides, how ebikes are transforming the industry, and why collaboration and social license are vital for success.

Tourism tech companies vie for NZ innovation award

Tourism technology companies are leading the charge for the sector at the 2017 New Zealand Innovation Awards.

Passengers, property drive 50% profit surge at Christchurch Airport

A record number of passengers and strong property growth have helped Christchurch International Airport Limited (CIAL) report net profit after tax of $64.6m for the year ended June, up 50% on last year's result.

365 activities, 365 days: The takeaways from a year’s worth of NZ experiences

Robin Gayraud and Laura Symonds, publishers of the BackpackerGuide.NZ, travelled New Zealand in a campervan to take on 365 activities in 365 days.

Million dollar boost from seismic event

More than a million dollars is expected to be pumped into the Rotorua economy when a thousand volcanologists and delegates converge on the city for four days of workshops and lectures.

Courting the world’s elite as NZ luxury spend booms

With upwards of $100 million in the bank, private planes at the ready, and a desire for life-affirming experiences, the world’s High Net-Worth Individuals are setting their sights on New Zealand.

HAPNZ: Social, digital channels crucial in inspiring visitors

The crucial role played by social media and digital marketing to encourage visitors to your holiday park has been underlined by new Australian research.

From the Regions: Mackenzie Mayor Graham Smith

Mackenzie Mayor Graham Smith on the challenges of building tourism infrastructure, why the regions need a reliable source of income to fund it, and the changes planned for the iconic Church of the Good Shepherd. 

Where should the next Great Walks be?

The government has started its process of finding out from New Zealanders where they want the Department of Conservation's next Great Walks to be.

HAPNZ: Cornelissen replaced by Aflallo as president

Holiday Parks New Zealand has elected David Aflallo as its new president to take over the role from Lisa Cornelissen.

Haka Tours, EatNZ win $100K grant

Haka Tourism Group and EatNZ have won $50,000 each from Auckland Airport's Tourism Development Grants.

HAPNZ: NZ warned of structural shift sweeping Australian sector

New Zealand holiday park franchise co-ops could be in for a tough time if the sector experiences the same structural changes that have swept Australia.
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