Monday, December 18, 2017
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Auckland

Air NZ charters aircraft to meet summer schedule

Air New Zealand has leased two aircraft to help maintain its timetable during the unscheduled maintenance of some Rolls-Royce engines on its 787-9 fleet.

Haka launches $25m K’Road hotel

Haka Tourism Group launched its Haka Hotel - K'Road product last night to top a notable year for the 10-year-old company.

Boost to Auckland-Singapore services

Air New Zealand and Singapore Airlines have announced they will jointly launch a third daily flight between Auckland and Singapore from 28 October 2018, boosting capacity on the route by up to 40 percent and adding more than 165,000 seats annually between the two cities.

Operators welcome, wary of Waitākere track closures

Tourism operators who use the Waitākere Ranges have welcomed the closure of some walking tracks in the park to help stop the spread of kauri dieback disease but are wary of further access restrictions.

Airport advice for international travellers this summer

Auckland Airport advises passengers travelling internationally in December 2017 and January 2018 to allow an extra 30 minutes for their journey through the terminal building.

Fu Wah: Luxury train a vehicle to invest in NZ tourism

Chinese developer Fu Wah International says its investment in the proposed length-of-New Zealand luxury train service is a strategic move to push into the regions and invest in the country's booming tourism sector.

Q&A with Rainbow’s End CEO-designate Karen Crabb

Karen Crabb, the current retail director of beverage company Lion, has been appointed chief executive of Auckland's Rainbow's End and begins the role in February.

Air NZ’s Dreamliner goes year-round to Adelaide

Air New Zealand’s Boeing 787-9 Dreamliner is set to become an even more frequent sight in the skies above Adelaide with the airline announcing plans to deploy the aircraft on the Auckland – Adelaide route year-round.

Best in Show for Hobbiton as it scoops garden awards

Matamata's Hobbiton Movie Set has scooped a trilogy of awards at the New Zealand Flower and Garden Show in Auckland.

Rangatira appoints Rainbow’s End CEO

Rangatira Investments has named beverage company Lion's retail director, Karen Crabb, the new chief executive of Rainbow's End.

Hazledine: America’s Cup benefits overstated

Economist Tim Hazledine takes aim at MBIE's assessment of the benefits from hosting the America's Cup and MBIE's Iain Cossar replies to some concerns.

America’s Cup opportunities, challenges ahead for operators

As Auckland narrows down its choice for the America's Cup team bases and village, operators are already planning to take advantage of the 2021 event.

Strong Asian growth lifts passenger numbers

Strong growth from Asia and the later timing of school holidays in New Zealand saw Auckland Airport increase international passenger numbers by 6.8% in October, compared to the same month last year.

Industry to pay for Auckland’s $10m cruise ship plan

Ports of Auckland will impose new passenger levies to pay for the city council's $10m plan to accommodate larger cruise ships.

Kelly Tarlton’s: NZ’s first interactive turtle rehabilitation plan launches

Sea Life Kelly Tarlton’s Auckland, has announced that from 11 December, New Zealanders can experience the country’s first interactive turtle rehabilitation experience, Turtle Rescue.

MBIE: 36th America’s Cup economic impact assessment

The Ministry of Business, Innovation and Employment has released its assessment of the economic impact the America's Cup could have on Auckland and New Zealand.  

Eden Park reigns supreme at EVANZ Awards

Eden Park has won the Supreme Venue of the Year awards at this year’s Entertainment Venues Association of New Zealand (EVANZ) Awards.

NZ wins contemporary music event

Auckland and Christchurch have won the bid to host the International Society for Contemporary Music's (ISCM) World New Music Days event in 2020.

Thai Airways daily Dreamliner adds 1200 seats a week

Thai Airways has launched daily Dreamliner flights between Auckland and Bangkok, giving New Zealand extra capacity to take advantage of fast-growing ties with Thailand.

Auckland Airport to open second stage, names retailers joining hub

Auckland Airport has announced further details of the upgrade of its international departure area, including some of the new brands that will feature in its international retail hub.

eGates open to Chinese travellers

The first Chinese travellers to officially use the Customs eGates (formerly known as SmartGate) have been welcomed at Auckland International Airport.

Rainbow’s End recognised at prestigious international awards

Competing against top theme parks worldwide NZ based theme park Rainbow’s End was thrilled to come away with a major award at the Brass Rings 2017 International Association of Amusement Parks and Attractions ( IAAPA ) awards.

MOTAT marketing recognised

MOTAT’s focus on using past, present and future Kiwi technology, innovation and heritage to inspire its audience has seen it win a prestigious award.

Five base options proposed for $1bn America’s Cup

Auckland Council’s Governing Body will next week be asked to approve a team base location for hosting the 36th America’s Cup in 2021.

Biosecurity x-ray trial targets hand baggage

A new biosecurity x-ray machine targeting hand baggage carried by international air passengers will be trialled at Auckland Airport this summer.

Wellington, Auckland win big at recreation industry awards

The 2017 award winners represent the quality recreation opportunities available in New Zealand.

Bus, train workers to protest Auckland Transport

Bus drivers and train managers are uniting on Friday morning to deliver two petitions to Auckland Transport protesting the degradation of both bus and train services.

Jet Park Hotel, Snowplanet reign supreme

Jet Park Hotel and Snowplanet both won the supreme prize at the Westpac Auckland Business Awards 2017 for the southern and northern regions respectively.

ATEED lands top UK talent to lead major events

Auckland Tourism, Events and Economic Development (ATEED) has scored a coup landing the current head of EventScotland to be its next major events leader. 

Warning to drone operators near Auckland Airport

Police are reminding drone operators of their responsibility to comply with Civil Aviation rules after two reported incidents near Auckland Aiport on Sunday evening.

New hotel, rooftop park, and upgraded cruise berths planned for Auckland

Ports of Auckland wants to build a new hotel, a rooftop public park and upgrade its cruise berths on its waterfront site, according to a draft 30-year master plan released today.

NZICC scores sixth 2020 event attracting 2000 GPs to NZ

The World Organisation of Family Doctors will hold its 2020 Asia Pacific Conference at the  NZICC.

Hotel Grand Windsor MGallery by Sofitel launches

The Queen City is about to get a grander Windsor, with innovative, quality dining to match in a setting dear to Auckland’s heritage.

Tourism economy measured in new online tools

Two new economic tools will help measure activity in Auckland including the part that tourism is playing in the city.

Stefan Panoho appointed head of tourism at ATEED

Steffan Panoho, an experienced tourism leader with an excellent track record of promoting Auckland and New Zealand in international markets, has been appointed Head of Tourism at ATEED.

Auckland major events funding applications now open

The annual application round for Auckland major events sponsorship is now open.

SkyCity: NZICC on track despite timetable slip

SkyCity has a new board chairman and the company says it remains comfortable with the timetable and budget for the completion of the New Zealand International Convention Centre.  

New timelapse footage of NZICC shows project in progress

New timelapse footage of the New Zealand International Convention Centre (NZICC) rising from its underground foundations has been made public by SkyCity Entertainment Group today.

Bus, train, ferry use highest in 60 years

Auckland’s public transport users have clocked up 90 million trips on buses, trains and ferries over the past year, the last time Auckland saw that many trips was way back in 1956.

SkyCity preps for new hotels, entertainment facilities after $47m acquisition

SkyCity plans new hotels, apartments and entertainment facilities after buying Auckland's 17-storey AA Centre for $47m.

ATEED board appoints ex-TIA chief

Two highly experienced and respected business leaders – Glenys Coughlan and Evan Davies – have been appointed to the board of ATEED.

Auckland Airport closes $100m offer, taps Australia for $120m

Auckland Airport closes its $100m fixed-rate bond offer with interest set at 3.64% per annum and also taps Australia for extra $120m

Emirates ends Auckland to Australia flights

Emirates will stop flying from Melbourne and Brisbane to Auckland and instead focus on its non-stop Auckland-Dubai service.

Council considers cruise, freight port study recommendations

The recommendations of the Port Future Study Consensus Working Group, completed in July 2016, were presented to Auckland Council's Planning Committee.

Airport seeks $100m in new six-year bond offer

Auckland International Airport is offering a new six-year fixed rate bond to raise up to $100m to help implement its $1.9bn infrastructure investment programme. 

Outgoing Meridian CEO to join Auckland Airport board

Auckland Airport has announced that Mark Binns will join its Board on 1 April 2018 and Auckland Airport shareholders will be asked to approve his appointment.

Rainbow’s End awarded prestigious Qualmark Gold

Rainbow’s End has received one of the country’s most coveted tourism awards – the Qualmark Gold Sustainable Tourism Business Award.

Airport to oppose jet fuel, climate change, emissions resolutions

Auckland Airport will oppose resolutions put forward by a shareholder who says he wants the company to protect jet fuel supplies, cut carbon emissions and fund climate change initiatives.

New sugar tours slated for April after $7m development

New tours of the iconic Chelsea Sugar Factory have been slated for April next year following a $7m development of its Birkenhead site in Auckland.

Ferry terminal seawall repair underway

Ferry passengers can expect some changes to arrival and departure points at the Downtown Ferry Terminal from Monday 9 October.

Rainbow’s End garners seven nominations

Rainbow’s End has been nominated in seven categories at this year’s Young at Heart Awards. It’s the third year in a row that the park has been recognised.

IHG appoints NZ sales and marketing director

IHG New Zealand has welcomed internationally-experienced Kelly Eichholtz to the position of Area Director of Sales and Marketing New Zealand.

Sustainable tourism operator seeks NZ’s conservation heroes

Leading sustainable tourism operator Auckland Whale & Dolphin Safari is on the hunt to find the country's top 30 community conservation heroes.

Lydia Ko shares her favourite Auckland fairways

Ahead of the McKayson NZ Women’s Open in Auckland, Ko spent time with Tourism New Zealand and ATEED, zooming in on her favourite fairways in Auckland

Explore Titirangi’s new heritage tours

The Titirangi Residents and Ratepayers’ Association is proud to announce the release of a new publication to celebrate the Auckland Heritage Festival which begins on 30 September.

Hong Kong visitors, winter holidays boost passengers

Visitor growth from Hong Kong and winter holidays helped boost international passengers 5.4% at Auckland Airport in August compared to the same month last year.  

Research: NZ hotel rates cheap, could rise further

New Zealand hotel room rates are cheaper than comparable international destinations and could justifiably increase further, according to a Lincoln University study. 

Hotel Grand Chancellor appoints sales & marketing director

Sarah Croskery has been appointed Director of Sales and Marketing (DOSM) for the James Cook Hotel Grand Chancellor and Hotel Grand Chancellor Auckland City.

Air NZ, govt scramble to help travellers as disruptions deepen

Flight disruptions are set to continue this week leaving thousands of travellers stranded or forced to rearrange plans because of the jet fuel crisis.

Bennett: Industry can manage pipe fault disruption

The shutting of the fuel pipe from oil refinery Marsden Point is disrupting flights and travel plans for thousands of travellers across New Zealand and Australia.

Sponsored Content: Big brands, big data, disruptive future

The PATA Global Insights Conference provides an exciting platform for our industry leaders and decision makers to hear some fresh and insightful international perspectives.

Auckland Airport nominates Julia Hoare to its board

Auckland Airport has announced that its Board has unanimously nominated Julia Hoare to stand for election as an independent non-executive director at its 2017 annual meeting.

Rangatira Investments CEO resigns

Phil Veal, the chief executive of Rangatira Investments, which owns two of the country's most iconic attractions, has resigned and will leave his role in November.

NZ Experience Travel Expo opens tomorrow

New Zealand's first domestic tourism show open to the public kicks off this weekend in Auckland.

Air NZ, MOTAT finalists in Auckland business awards

Air New Zealand, the Museum of Transport and Technology (MOTAT) and Alexandra Park are among the finalists at the Westpac Auckland Business Awards 2017 - Central region.

SkyBus set to reach one million passengers

SkyBus has announced that its annual passenger count has increased by a significant 11% in the last 12 months.

Rainbow’s End encourages screams not screens

Almost three-quarters of Kiwis believe that technology negatively impacts how active they are as a family, according to a new survey from Rainbow’s End.

Auckland tourism ‘ambassadors’ programme launches

ATEED has launched a training course to upskill frontline staff at Auckland tourism businesses.

Auckland’s business events contribute $46m in 2016/17

Auckland’s business events sector continues to go from strength-to-strength, delivering millions into the regional economy each year.

Auckland set to sail into a record cruise for 2017/18

The cruise season has officially kicked off for 2017/18 with record numbers of passengers set to sail into Auckland over the next eight months.

New ferry terminal, waterfront to “transform” Auckland

A new ferry terminal and revamped public space along Auckland's waterfront will "transform" the city, says the council.

New $4m Strata Lounge for international passengers

As part of its major upgrade of the international departure experience, Auckland Airport has opened a new $4 million, 185-seat lounge for international passengers, known as the “Strata Lounge”.

Hospitality, food business buyers banking on tourism

Confidence in New Zealand’s tourism sector growth is underpinning business sales in key hotspots around the country.

UAL to resume Auckland-San Francisco non-stop service

United Airlines to resume Auckland-San Francisco non-stop service with Boeing 777-300ER Aircraft.

Auckland Seaplanes, Tourism NZ recognised for luxury work

Auckland Seaplanes and Tourism New Zealand have been named finalists at the Luxperience Awards.

Rugby legend inspires Aucklanders to love their weekend

Sir John Kirwan is playing a starring role in a new campaign encouraging Aucklanders to get out and explore the Auckland region on their weekends.

i-SITE Princes Wharf heralds new visitor experience

Visitors to Auckland’s new i-SITE and Department of Conservation Visitor Information Centre are set to get star treatment with a team of consultants providing a personalised, insider’s guide to New Zealand.

Eden Park wins Australasian business award

New Zealand’s largest stadium, Eden Park, has taken out the Business Award at this year’s Australasian Leisure Management (ALM) Awards.

Cruise 2017: Record delegates converge on Auckland

A record number of delegates are converging on Auckland today for the first full day of the Cruise New Zealand 2017 Conference. 

An Operator’s View: Fullers Group’s Mike Horne

New Fullers Group chief executive Mike Horne tells the Ticker about the company's new strategy, the internal changes at the business, coping with Waiheke Island community concerns, and the opportunities ahead for the ferry, cruise and coach operator.

Queenstown, Auckland airports reap bumper profits

Queenstown and Auckland airports have reported bumper profits driven by tourism and increased capacity. 

Increased flights on Bangkok to Auckland route

Auckland Airport has welcomed the announcement by Thai Airways that it will increase flights on its Bangkok to Auckland service.

Big Auckland CBD site has hotel development potential

Hotel developers are being targeted in the sale of a substantial Auckland CBD corner site. 

Airport welcomes direct flights on Manila to Auckland route

Auckland Airport has welcomed the announcement by Philippine Airlines that it will introduce a direct flight on its Manila to Auckland route.

NZ Experience Travel Expo showcases the best of domestic travel

September 16-17 2017 brings together the best regions, accommodation and operators under one roof showcasing what you can see and do within our own country.

10,000 expected for APEC Leaders’ Week

APEC will attract up to 22,000 international attendees to the 12 significant APEC-related events held throughout the year, with around 10,000 attendees expected for Leaders’ Week

Takapuna transactions shine Shoreside

Arguably one of the jewels in Auckland’s metropolitan crown, Takapuna Beach is now gaining favour with international visitors, keen to share their tourism dollars Shoreside. 

Auckland Airport partners with AOE

Auckland Airport has announced a new partnership with AOE, a leading global technology service provider, to create a ‘multi-retailer mall’.

New freedom camping bylaw to be developed

Auckland Council is to develop a new region-wide bylaw to manage the demands caused by the growth of freedom camping across Auckland.

An Operator’s View: Hassle-free Tours’ Mark Gilbert

Hassle-free Tours owner Mark Gilbert on how he and his wife Nikki began their business, recovering from the Christchurch earthquakes, and the company's $2m expansion plans to launch in Queenstown and Auckland.

SkyCity CEO: Queenstown, Hamilton scoped for redevelopment, hotels

SkyCity Entertainment Group is evaluating its Queenstown and Hamilton sites for redevelopments which could include new hotels.

Waitākere Ranges Regional Park could close to save kauri

The Waitākere Ranges Regional Park is now the most heavily kauri dieback-infected area currently recorded in New Zealand.

It’s the Last “Arggh Me Hearties” for a Rainbow’s End icon

After 34 years, the Pirate Ship at Rainbow’s End will swing its last swing on Saturday 19th August to make way for a new development planned for late 2018.

Labour: Airport light rail within 10 years

Labour Party leader Jacinda Ardern has pledged light rail from downtown Auckland to the city's airport within a decade if it wins the general election in September.

Rainbow’s End CEO steps down

Rainbow's End chief executive Chris Deere has stepped down from his role and will leave the company at the end of the year.

Wednesday Letter: ATEED’s Jason Hill

Following his recent resignation to pursue other industry opportunities, we hear from outgoing Auckland Tourism, Events & Economic Development's (ATEED) Head of Tourism, Jason Hill, on the evolution and development of Auckland's tourism offering.

Hassle-free Tours launches $2m expansion to Auckland, Queenstown

Christchurch-based Hassle-free Tours is expanding to Auckland and Queenstown in a $2m drive to push into new markets.

CPG Hotels to manage first two MGallery by Sofitel hotels

CPG Hotels has entered into franchise agreements with AccorHotels for its refurbished Hotel Grand Windsor on Queen Street and its new Eden Crescent Hotel.

World Masters Games injects $63m, adds 300K guest nights

The World Masters Games boosted national GDP by $63m, added more than 300,000 guest nights and made a surplus for its organisers of approximately $800,000.

ATEED, PATA team up to host Tourism Leaders Forum

New Auckland Tourism, Events and Economic Development (ATEED) chief Nick Hill, Tourism New Zealand's Stephen England-Hall and Air New Zealand's chief revenue officer, Cam Wallace, are among the participants addressing the Tourism Leaders Forum.

SkyCity writes down Aussie asset by A$95M

SkyCity Entertainment Group will write off all the goodwill in its Darwin casino complex with an A$95m impairment.

NZ to stage international tech conference

Living up to New Zealand’s reputation as a standout digital nation, the tech sector and the government will stage a major international tech summit in Auckland next year.

Wednesday Letter: A taxing question for hotels

The Ticker‘s Bridget O’Connell attends the NZ Hotel Industry Conference and asks if a possible legal fight against Auckland's accommodation targeted rate is going to run smack into tourism industry recommendations for a national bed tax.

Auckland Airport International Travel Summit – May 2018

The Auckland Airport International Travel Summit will be held on Monday 7th May 2018 at the Glenroy Auditorium at the Dunedin Centre, The Octagon, Dunedin.

New CEO and tourism strategy for Fullers

Mike Horne has been appointed chief executive of Fullers Group signalling a shift in strategy for the cruise, ferry and coach operator.

Auckland Airport international arrivals up 21%

International arrivals were up by 21% in June 2017 with the British & Irish Lions rugby tour a key contributor to this growth with arrivals from the UK and Ireland up by 265%.

Head of Auckland tourism resigns

After six years heading up Auckland Tourism, Events and Economic Development’s (ATEED) tourism division, Jason Hill has tendered his resignation to pursue his own business interests within the sector.

LATE at the Museum returns

Auckland Museum’s LATE at the Museum returns for its tenth year of smart talks and live entertainment.

Record numbers for 2017 NZ Hotel Industry Conference

A record 360 delegates are set to attend the 2017 New Zealand Hotel Industry Conference in Auckland today.

Counties Power sparks change at Auckland Airport

Auckland Airport's Judy Nicholl, general manager aeronautical operations, is to leave the company in October 2017 to become the chief executive of Counties Power.

The Rees targets Auckland, Christchurch with new luxury offerings

Queenstown’s The Rees Hotel has launched a luxury motor yacht in Auckland and is on the cusp of starting development of a new five-star hotel in Christchurch.

Langham wins sustainability award

Auckland’s Langham Hotel has become he first company in NZ to be awarded a prestigious EarthCheck platinum certification for its sustainability efforts.

Rainbow’s End: “material decline in visitors” after Dreamworld tragedy

Rainbow’s End in Auckland suffered a “material decline in visitors” following last year’s Dreamworld tragedy in Australia, according to the attraction's owner, Rangatira Investments.

Tens of thousands for Emirates Team NZ parade

Tens of thousands of people gathered in the Auckland city centre and waterfront to welcome Emirates Team New Zealand and the America’s Cup back to New Zealand.

Kelly Tarlton’s GM steps down

Kelly Tarlton's SEA LIFE aquarium's general manager Tim Keeling is stepping down from his role to take up a position at Staging Connections. 

America’s Cup parade map

The parade to celebrate Emirates Team New Zealand’s America’s Cup win starts at 12.30pm today 6 July.

Third Ramada Suites for Auckland

Wyndham Hotel Group has announced its third Ramada Suites in Auckland – Ramada Suites Victoria Street West, Auckland

New GM aeronautical commercial for Auckland Airport

Auckland Airport has announced the appointment of Scott Tasker as its new general manager aeronautical commercial.

Warnings against expectations of America’s Cup bonanza

Property Institute of New Zealand Chief Executive Ashley Church has urged caution around expectations of an ‘economic bonanza’ fuelled by the hosting of the next America's Cup regatta which is expected to take place in 2021.

SkyCity chair steps down, THL chair steps up

SkyCity Entertainment chairman Chris Moller has announced his retirement paving the way for new board member Tourism Holdings chairman Rob Campbell to take the helm.

Paymark: Spirits up over weekend in Auckland

Spending through Paymark in Auckland/Northland increased amongst merchants such as bars, clubs and cafes to $24.3 million between 9am Friday and 9am Sunday, a period that included the All Blacks-Lions test.

New Highlife event for Auckland

In 2018 we’re changing things up with a fresh, new and exciting concept for New Zealand, bringing Auckland its first ever New Year’s Day event experience.

NZ Hotel Industry Awards – 33 finalists named

The finalists in the New Zealand Hotel Industry Awards have been revealed and five regions dominate the line-up – Auckland, Rotorua, Wellington, Christchurch and Queenstown.

Homecoming parade for Emirates Team NZ

Planning for a homecoming parade in Auckland for the victorious Emirates Team NZ is underway.

Queenstown Airport soars with 17% jump in passengers

Queenstown Airport’s total passengers jumped by 17.1% to 119,231 in May 2017, compared to the same month last year, according to owner Auckland Airport in its latest traffic update.

Major refurb for Auckland Airport Holiday Inn

Holiday Inn Auckland Airport today announced a full refurbishment of all public spaces, starting next month.

Tourism boon predicted from Great Barrier dark sky status

Great Barrier Island, located 100 kilometres north-east of central Auckland, has become the first island in the world to be designated an International Dark Sky Sanctuary.

Last week to apply for Auckland Airport development grants

Applications for Auckland Airport's fifth annual round of Tourism Development Grants close at the end of this week.

No excuse for illegal camping

With Auckland expecting 34,000 visitors for the upcoming All Blacks vs The British & Irish Lions Test matches, Alexandra Park is reporting solid bookings from fans as an official pop-up campervan site.

Video: ACB Auckland Famil Day MEETINGS 2017

The Auckland Famil Day video from MEETINGS 2017 produced by ATEED's Auckland Convention Bureau.

Nick Hill appointed new ATEED chief

The Board of Directors for Auckland Tourism, Events and Economic Development (ATEED), Auckland’s economic growth agency and an Auckland Council controlled organisation, has announced the appointment of Nick Hill to the position of Chief Executive.  

TIA: Hotel conference explores the future

From collaborative cooking areas to robotic concierges and living hotels that look different every time you visit, the latest in hotel design and service trends will feature at next month’s New Zealand Hotel Industry Conference.  

Haka Tours goes premium with Haka Black

Ryan Sanders’ Haka Tours is moving upmarket with the launch of a new Black Label premium product.

Norfolk Island Airlines is Auckland Airport’s 30th partner

The arrival into Auckland of a chartered Nauru Airlines B737-300 from Norfolk Island would not have turned many heads on Saturday afternoon.

Auckland Airport wins two international awards

Auckland Airport has won two international awards, with the company being named Australasia’s Leading Airport 2017 in the World Travel Awards and placing ninth in the world in the 2017 AirHelp rankings for airport excellence.

Kelly Tarlton’s launches Blue Project

SEA LIFE Kelly Tarlton’s, with generous support from the Department of Conservation’s Community Fund, has launched The Blue Project, a marine outreach programme aimed at educating kiwi kids about the importance of marine conservation and sustainability.

Sichuan Airlines’ new Auckland route

Sichuan Airlines’ new Auckland route provides New Zealand’s first direct connection to south west China

An Operator’s View: Explore Group’s Kit Nixon

Explore Group's chief executive Kit Nixon tells us why the boat cruise and tour company set sail up the value curve, expanding overseas and delivering unique maritime experiences.

Auckland Australasia’s leading meetings and conference destination

Auckland has been named the top meetings and conference destination in Australasia at the 2017 World Travel Awards.

Weather dampens Rainbow’s End, Polynesian Spa owner’s earnings

A wet summer has contributed to flat earnings for the owner of Rotorua's Polynesian Spa and Auckland's Rainbow's End. Rangatira Investments has reported operating earnings for the year to March 2017 of $11.7m, up slightly...

The Nation: Auckland Mayor Phil Goff

Auckland Mayor Phil Goff talks to Lisa Owen on The Nation about the prospect of facing a legal challenge to his targeted accommodation rate.

Targeted accommodation rate will backfire on Auckland

Waikato-Tainui warns that Auckland Council’s rate increase targeting commercial accommodation operators will put new hotel developments and jobs at risk.

Auckland Airport launches jobs and skills hub

Auckland Airport formally launched Ara, its South Auckland jobs and skills hub, on Friday.

MEETINGS 2017: Accelerating events sector to inject $311m

New Zealand’s international business events sector is positioned for a period of accelerated growth after securing events that will deliver $310m boost to the economy.

Legal threat looms as Auckland moves to adopt targeted rate

Auckland Mayor Phil Goff says the accommodation targeted rate will ease overall rates burden for residents. Credit: Radio New Zealand The hotel industry is considering a legal challenge after Auckland Council's finance committee voted 11-8...

Auckland to hold World Veterinary Association Congress in 2020

Auckland has secured the bid to host another top international congress at the NZICC in 2020 worth an estimated $6.2m to the regional economy.

Auckland rises up international rankings for business events

Auckland has moved up 14 places in the International Congress and Convention Association (ICCA) rankings to 79 from 93 last year – continuing its rapid climb up the ranks as a business events destination.

Celebrating life, diversity and the city’s urban rebirth

Following an extensive $22 million refurbishment, AccorHotels New Zealand are delighted to announce the rebranding of Mercure Auckland to Grand Mercure Auckland.

P&O to launch winter cruises from NZ

P&O Cruises will base its Pacific Jewel ship in Auckland next winter and provide an extra five itineraries in a record programme for New Zealand. The cruise operator has announced its 2018 New Zealand schedule...

MEETINGS 2017: Buyers look to NZ to meet diverse requirements

More than 500 conference, event and incentive organisers have descended on Auckland for CINZ MEETINGS 2017 which kicks off in earnest today.

Watered down bed tax for $10 million

PRESS RELEASE: Auckland Chamber of Commerce Auckland businesses are already paying 2.73 times more rates to Auckland Council than residential rate payers. “It is from this pool of money that Council should promote Auckland, if it is...

TIA: Auckland accommodation targeted rate “illegal”

Auckland mayor Phil Goff’s proposed accommodation targeted rate surcharge has been declared “illegal” by the Tourism Industry Aotearoa.

Auckland Harbour Bridge to be lit up

The Auckland Harbour Bridge will soon be covered in coloured lights as part of the multi-million dollar energy efficiency partnership between Vector and Auckland Council.

Air New Zealand ‘Sheeran’ the fun

Air New Zealand has announced it will operate 52 extra one-way flights to help fans see Ed Sheeran.

Auckland arrivals surge 21%

Auckland Airport’s international visitor arrivals surged by 21.3% in April on the back of the World Masters Games and Easter.

Replacing the targeted rate

The Auckland Mayor’s office is offering to replace the controversial targeted rate on commercial accommodation providers, but wants the sector to wear the substantial cost for a year.

Top event organisers ready to do business in NZ

Leading business event organisers from around the world are heading to New Zealand’s largest business tourism trade exhibition in Auckland next week.

Consortium to lead design of the ‘airport of the future’

PRESS RELEASE: Auckland Airport Auckland Airport announces appointment of specialist consortium to lead design of the ‘airport of the future’ The creation of a combined domestic and international terminal at Auckland Airport – a key milestone in...

NZICC cooks up fourth 2020 event win

The New Zealand International Convention Centre has added a fourth conference to its 2020 schedule winning a major international food congress.

Free electric cars for corporate travellers

Regular business travellers will be able to book an e-Golf for their day of travel, free of charge.

Auckland’s peak summer season the hottest yet

Storms came and went, but it was a long, scorching summer for Auckland as far as tourism goes.

New Ambassador for Auckland Sir John Kirwan shows off the region

Rugby legend, mental health campaigner and proud Aucklander Sir John Kirwan is schooling up British and Irish Lions fans

China-NZ Year of Tourism opportunities on the horizon

Auckland is gearing up to seize opportunities created by the official bilateral ‘China-New Zealand Year of Tourism’ in 2019.

Alexandra the great new option for Lions campervanners

Auckland’s ability to host an army of camper van-driving British and Irish Lions rugby fans at temporary campgrounds next month has just been boosted with at least 200 new sites now available at the region’s famed trotting venue Alexandra Park.

TRENZ: Auckland to host tourism activity extravaganza

Auckland will host hundreds of influential international tourism representatives next week to an afternoon of exciting activities, ranging from a face to face encounter with a shark to an afternoon of decadence at a local hotel.

Auckland Airport: German visitors jump 15%, Aussies drop 7%

Auckland Airport’s visitor arrivals from Germany were up 14.9% in March 2017 compared to the same month last year.

Date set for 2017 PATA Global Insights Conference in Auckland

The PATA Global Insights Conference (PGIC) returns to Auckland on Friday, 29 September 2017 with the theme ‘R U Future Ready’?

Airport eGate expansion nears completion

Customs Minister Nicky Wagner has announced 15 new eGates are now fully operational at Auckland Airport arrivals, meaning Customs’ nationwide upgrade and expansion of eGates is almost complete.

Meet New Zealand in one day at CINZ MEETINGS

CINZ MEETINGS 2017 is the opportunity for event organisers to plan their next year in a day, and to meet all New Zealand under one roof.

An Operator’s View: Kelly Tarlton’s Tim Keeling

Kelly Tarlton's SEA LIFE Aquarium's general manager, Tim Keeling, tells the Ticker about the attraction's strategy to partner with other operators, driving local engagement and its new Aquarium After Dark event this weekend.

World Masters Games to inject $53m, 266,000 guest nights

The largest event New Zealand has hosted since the 2011 Rugby World Cup starts today with an opening ceremony at Eden Park in Auckland this evening. The World Masters Games 2017 will see more than...

Record summer of concerts delivers $37m boost for Auckland

Music lovers from around New Zealand flocked to Auckland’s outdoor stadiums this summer, boosting the local economy by more than $37M – the city’s most successful outdoor concert season to date.

All Blacks share their ‘Insider’s Guide’ to Auckland

With less than 80 days to go until kick off for the first All Blacks game in Auckland in the DHL New Zealand Lions Series, three All Blacks took some time out from training to share their favourite things to do in Auckland.

Targeted accommodation rate compromise – still flawed

Talk of a compromise targeted accommodation rate that excludes camping grounds, backpackers and motels on the fringe of the city is underway at Council but not in a way that includes the tourism industry and business and may result in a response that is flawed and potentially illegal.

International tourism buyers eager for TRENZ 2017

New Zealand’s continuing popularity as a visitor destination is fuelling demand for international travel and tourism buyers wanting to come to TRENZ 2017.

CINZ opposes Auckland accommodation targeted rate proposal

Conventions and Incentives New Zealand is adding its voice in opposition to Auckland’s proposed targeted rate hike for commercial accommodation providers.

Retirement and travel are intertwined

The Retirement Lifestyle and Travel Expo, happening over the weekend from 8-9 April, is an event celebrating the products and services available to get the most out of life for Baby Boomers and Retirees.

Is Auckland’s proposed targeted rate losing council support?

Auckland Mayor Phil Goff's proposed targeted accommodation rate is losing council support.

Support for inner dolphin cruise berths

The decision on the best option for berthing large cruise ships went before the Planning Committee today, with councillors providing, in principle, support to an inner dolphin.

“Disaster, unfair, unaffordable” – submissions slam targeted rate

Auckland’s “poorly designed” targeted rate has been slammed as a “disaster” with “massive unintended consequences” in a raft of industry submissions.

Auckland Council needs to accept facts

Auckland Council’s proposed $28 million targeted rate on commercial accommodation would have massive unintended consequences for the city and must be dropped.

First ever Melbourne Cup cruise from NZ

P&O races towards a record 2018 with first ever Melbourne Cup cruise from New Zealand.

Four Points by Sheraton to debut in Auckland

The 255-room hotel will be located in the heart of the city at 396 Queen Street, Auckland's main retail and dining strip.

Chris Roberts v Phil Goff: We break the bout down

Ahead of the consultation period on the measure drawing to a close on 27th March who fared best from the latest round in the ring?

Luxury hotel planned for Auckland waterfront

A new 165-bed luxury hotel is planned for the last remaining waterfront site in downtown Auckland.

USA travel industry treated to warm New Zealand welcome

America’s largest network of travel agents enjoyed a warm Kiwi welcome last night to kick off their 18th Annual International Summit.

Impose targeted visitor tax at border, not on councils

A targeted visitor tax imposed at New Zealand’s border is the fairest way to ensure tourists contribute to cover costs of their visit.

Q&A with TIME Unlimited Tours’ Ceillhe Sperath

Ceillhe Sperath's award winning TIME Unlimited Tours offers excursions around Auckland – and further afield - as well as Māori cultural tours.

Hotel occupancy falls across NZ over summer

Hotel occupancy dropped by 2.5% over summer as the average room rate across New Zealand grew by 12.7% to $199.99.

New Fullers ferry to cope with tourist demand

Fullers is introducing a new vessel, Capricornian Surfer, dedicated to Devonport to cope with tourism demand.

Colliers: Looming hotel crisis and how to avert it

New Zealand is heading for an 'accommodation crunch' that will put its tourism industry at risk - here's how to avert it, says Colliers.

Record numbers heading for RTONZ-Inbound Trade Event

A record number of inbound travel companies are heading for the RTONZ-Inbound Trade event in Auckland.

Graham Matthews to leave GM role at Auckland Airport

Graham Matthews, general manager airport development, is leaving Auckland Airport to focus on family matters in the UK.

Auckland’s appalling targeted accommodation rate

The Tourism Industry Association's Chris Roberts questions the fairness of Auckland mayor Phil Goff's proposed targeted accommodation rate, which could see some operators hit with rate increases of 250% or more.

Auckland cruise arrivals near 90k in record February

The Ports of Auckland handled 31 cruise ship visits for the month of February, welcoming 89,516 visiting passengers and crew.

CINZ MEETINGS 2017 showcases 19 NZ regions

New Zealand’s diverse regions will be on show for more than 600 business event organisers at ASB Showgrounds in Auckland this May.

PCMA: What NZ can do to win business events and visitors

The Professional Convention Management Association’s director of global development, Michelle Crowley, tells us what makes NZ attractive to the global conference market.

Industry rallies against Auckland’s accommodation targeted rate

A month-long consultation period on Auckland Mayor Phil Goff’s proposal for an accommodation targeted rate opened this week.

Auckland nears 1m international passengers for January

For the second consecutive month, Auckland Airport welcomed a record number of international passengers.

Auckland’s accommodation targeted rate won’t help the city

Hotels currently under refurbishment and new hotels are faced with massive cost increases long-term because of mayor Phil Goff’s accommodation targeted rate.

New campervan park in time for World Masters Games

A new short-term campervan park at Ellerslie Racecourse has been given the green light, opening up some additional accommodation options in time for World Masters Games 2017 and the DHL New Zealand Lions series.

Auckland Airport welcomes Sichuan Airlines

Auckland Airport welcomes the announcement that Sichuan Airlines will start flying between Auckland and Chengdu in China from June this year.

NZICC secures 1200-delegate medical conference

THE NZICC has booked another major conference for 2020, securing the Tripartite Colorectal Annual Meeting

Auckland tackles freedom camping issue

A bumper tourism season is increasing tensions between freedom campers and locals in Auckland, prompting new moves to see if the conflicting needs of freedom campers and local residents can peacefully co-exist.

New 5-star hotel to meet growing demand at Auckland Airport

Auckland Airport and Tainui Group Holdings have announced an agreement to develop a new 5-star hotel adjacent to Auckland Airport’s international terminal and the existing 4-star Novotel hotel.

InterCity’s airport buses now offer ‘business class’

Travellers on InterCity’s direct bus service between Hamilton and Auckland Airport can now enjoy a taste of business class on the road.

First event wins for NZICC a sign of spoils to come

The first confirmed conferences for the New Zealand International Convention Centre are set to deliver an $11m boost to Auckland’s economy in 2020.

SkyCity’s NZICC on track but it’s not committing to other expansion plans

The $700m New Zealand International Convention Centre and Hobson St hotel projects remain on-budget and on-target despite owners SkyCity remaining uncommitted in other expansion plans.

Airbnb: Which councils are following Queenstown’s lead?

The issue of whether residential ratepayers who rent out their homes for profit should pay rates in line with their commercial counterparts is not a new one.

Auckland Airport welcomes world’s longest flight

Auckland Airport welcomed Qatar Airways on Monday as the airline launches the world’s longest commercial passenger flight on the Auckland-Doha route.

P&O’s Pacific Pearl arrives with Auckland Nines fans

More than 1700 Nines supporters have sailed into Auckland this morning on P&O’s Pacific Pearl, marking the start of a four-month season of cruises from New Zealand which will contribute close to $20 million to the nation’s economy.

Auckland tourism boss Brett O’Riley resigns

Auckland promotion agency ATEED boss Brett O'Riley has resigned after five years in the job.

Showcasing New Zealand as a photographer’s paradise

Tourism New Zealand and Nikon Australia have today launched a new global partnership to dshowcase New Zealand’s landscapes and Nikon’s KeyMission 360-degree camera.

TIA: Auckland visitor levy unfair

A proposed new visitor levy for Auckland unfairly targets accommodation providers and fails to take account of the economic benefits tourism brings.
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ROUND UP

‘But I’m scared!’ Tonga’s RLWC prop freezes and stalls before completing Sky Jump Tonga’s rugby league team have been all about reaching new heights in this year’s Rugby League World Cup tournament. TVNZ

Evacuation after Air NZ chemical spill Two people are being assessed by ambulance crew after a chemical spill at Auckland Airport. RNZ

Mike Hosking: Don’t dare turn this into the America’s cock-up If it encroaches on harbour, so what? Harbours are for boats. NZ Herald

New map shows New Zealand’s secret free food If you’re looking for a free helping of blackberries, grapes or peaches this summer, you won’t have to look far. Newshub

Auckland hotel prices set for summer spike Auckland hotel prices could reach record highs over the summer with rates across the country also rising. RNZ

Port’s $10m ‘dolphin’ back to bite Goff Plans for a $10 million, 85-metre structure out into the Waitemata Harbour to berth super cruise liners are back on the table. Newsroom

Former Whanganui student launches ‘Airbnb of car rentals’ Oscar Ellison’s car-sharing business is tackling Auckland’s transport crisis head on. NZ Herald

Superyachts already plotting course to NZ for America’s Cup Enquiries are already coming in from owners of vessels over 100m. NZ Herald

Cost pressure builds on small businesses Commercial accommodation members in Auckland could see an increase in their rates on top of the recently introduced targeted rate. NZ Herald

Behind the scenes at Auckland Airport’s $1.8bn build CEO: Operating in the middle of NZ’s biggest private construction site is a challenge. NZ Herald

Thai Airways joins Dreamliner club in Auckland Thai Airways International joins the Dreamliner club in Auckland tomorrow, with its new Boeing 787-9 flying in from Bangkok. NZ Herald

Auckland loses beloved coastal walkway Erosion and a lack of maintenance to mudcrete paths around the western side of Hobson Bay have seen the Waitematā Local Board take the decision to officially close the coastal track between the Awatea Reserve and its end under the cliffs of St Stephens Ave. Newsroom

Cost to build America’s Cup bases revealed Three main options have been put forward costing between $140m and $190m. NZ Herald

Wharf extension for America’s Cup draws strong criticism Opposition is growing to a large wharf expansion for the America’s Cup, with fears it will cause lasting damage to the Waitemata Harbour. NZ Herald

AVANI Hotels & Resorts Makes its debut in New Zealand The vibrant upscale brand by Minor Hotels, has made its first foray into New Zealand, with the opening of AVANI Metropolis Auckland Residences opening its doors recently. ITCM

Auckland Council’s tourism arm stands firm on a spring date for NZ Women’s Open Auckland’s main tourism body is standing firm that its $3 million three-year investment in the New Zealand Women’s Golf Open is conditional on the event taking place in the spring. Stuff

Air New Zealand and YVR celebrate 10th anniversary Air New Zealand and Vancouver International Airport marked their 10-year partnership of flying from Vancouver to Auckland with a unique celebration. Vancouver Sun

Financial crisis may see Auckland Art Gallery turn away visitors The gallery could turn away visitors and tourists one or two days a week. NZ Herald

Auckland trains: the good, the bad and what needs to happen next Ever taken a ride on a train? If so, what did you think about it? If you could rate it on a scale of one to ten, what score would you give it? NZ Herald

Bed tax targets question council spending Accommodation providers hit by new rates question spending by Auckland council and ATEED. NZ Herald

The Langham hotel rebrands as Cordis Auckland Cordis is a new upper-scale brand of the Langham Hospitality Group, and the 411-room Auckland hotel will its first in the Pacific region. NZ Herald

Living next to Auckland tourist hot spot gets neighbours steamed up Just 45 minutes from the CBD, the Waitakere’s Mokoroa falls are a thing of beauty. TVNZ

Auckland ranked the 28th most friendly city in the world for tourists Auckland is the friendliest city in Oceania. NZ Herald

April 2017

Mike Hosking: Lot of fuss over Waiheke bus There has always been a tension about Waiheke. The NZ Herald

Flights delayed, cancelled out of Auckland There’s disruption for flights in and out of Auckland airport on Wednesday evening as wild weather bears down on the country, with one plane bound for Kerikeri forced to turn around in the air. Stuff

Aucklanders told to prepare for cancelled bus and ferry services as extreme weather predicted Auckland Transport says disruption to public transport tomorrow seems inevitable, with extreme weather predicted. 1 News

Auckland receptionist takes silver in world champs An Auckland hotel worker has claimed silver in the 2017 receptionist world championships. Stuff

‘A number will end up in cars’ – fears for the homeless as accommodation books out for Lions tour There are concerns for those relying on Auckland motels for emergency housing as two big sporting events are set to kick-off in the city. 1 NEWS

Waiheke bus protesters make tourists get out and walk Around 150 protesters blocked tourists on Waiheke Island from travelling by bus. Newshub

Auckland Airport launches Strata Club to reward frequent fliers The airport has launched its own loyalty scheme that rewards frequent travellers. NBR

Air New Zealand adds new jet service between Auckland and Dunedin Air New Zealand is adding a new return jet service between Dunedin and Auckland from July. The Press

Chinese developers to build $20 million hotel on Dominion Rd A resource consent has been lodged for a 60-room hotel. NZ Herald

Airport parking costs: Are travellers being charged fairly? A new report into airport car parking has questioned whether travellers are being fairly charged. NZ Herald

April fools! Zipline ride from One Tree Hill a flight of fancy If you thought a half-price deal to zipline 800m off the peak of One Tree Hill was too good to be true – well, you were right. NZ Herald

Lions surcharge shock: $780 for camper, now $2100 Businesses are being warned against price gouging during the Lions Tour, with one vehicle rental company hiking prices by up to 200%. NZ Herald

March 2017

Does Auckland’s tourism trumpet need muting? Auckland is filled to the brim so why is it still being promoted as a destination? Radio NZ

Chinese hoteliers on Goff’s new rates rise: ‘If only we’d known …’ If Fu Wah International Group had known its Park Hyatt Auckland hotel would be treated as responsible for 10% of the Auckland visitor economy, it would never have agreed to invest here. NBR (subscription)

Road closures expected as Auckland Airport motorway upgrades continue Passengers can expect a lot of changes on their journeys to and from Auckland Airport in the coming months. Stuff

Rachel Smalley: Auckland needs a second airport I saw the Prime Minister speak to a business audience last night – the Business North Harbour Association had a ‘meet the prime minister’ evening. Newstalk ZB

Pillow tax: Tourism industry wants to know more about where Ateed spends its money Commercial accommodation providers targeted by Auckland Council to pay for promoting the city are concerned about a lack of information on the agency they are being asked to fund. The NZ Herald

Motels given millions to house homeless Five Auckland motels have received more than $1.3 million of taxpayer money in just three months to house homeless people. Radio NZ

Ateed turns to private sector to help capture Auckland’s growth Auckland’s economy is growing at a fast clip but not fast enough to bridge an alarming infrastructure funding shortfall. NBR (subscription)

Passengers on flight delayed for 42 hours have nowhere to stay – because Auckland is booked out for Adele Passengers on a Malaysia Airlines flight delayed by more than 42 hours due to a mechanical fault are stranded at Auckland Airport because all nearby accommodation is booked out for Adele. The NZ Herald

New Pullman for Auckland Airport The first image has been released of the 250-room Pullman Hotel to be built beside the Novotel at Auckland International Airport. The NZ Herald

Search on for Auckland City hotel sites International hotel investors are looking to buy but there are not enough properties. True Commercial

Goff backs airport light rail sooner The Auckland mayor is urging the government to push ahead with light rail to the airport. Radio NZ

Superliners set course for Auckland The superliner Pacific Jewel will become a regular fixture on Auckland’s skyline next year. The NZ Herald

Tourism New Zealand deny funding request from Duco Events for Joseph Parker fight Duco Events has failed to get backing from Tourism NZ. Stuff

New Sheraton planned for Auckland’s Queen St After many years without a Sheraton hotel, Auckland is about to get the brand back. The NZ Herald

Auckland accommodation rate plan ‘like the Chinese poll tax’ One veteran of the hotel sector says the proposed Auckland City targeted rate on the accommodation sector was a blunt weapon like the Chinese poll tax. The NZ Herald

Staying at the Novotel Auckland Airport Linda Thompson checks into the Novotel Auckland Airport. The NZ Herald

Auckland waterfront plans: Wharf extension for superyachts likely to draw criticism The Auckland Council is dusting off plans for the city’s waterfront that include new cruise ship facilities, berths for superyachts and a park on Wynyard Pt. The NZ Herald

Hundreds criticise Auckland Airport for shooting security dog Auckland Airport is acknowledging the public outcry after 10-month-old trainee security dog Grizz was shot dead and is promising its own investigation. Newstalk ZB

Tourism may be too much of a good thing for overwhelmed New Zealand When their flight home to the U.S. from Auckland was delayed last month, a group of 53 elderly American tourists was put up in a traditional Maori meeting house for the night because all the city’s hotels were full. The NZ Herald

Auckland accommodation businesses on the warpath over planned rates hikes Auckland commercial accommodation businesses are squaring up for a fight over paying for city tourism promotion. Stuff

Road closures expected as Auckland Airport motorway upgrades continue Passengers can expect a lot of changes on their journeys to and from Auckland Airport in the coming months. Stuff

Phil Goff: Bed tax should pay for Auckland’s promotion Ratepayers have shouldered the burden of growth for too long and it is time to look for new solutions from those who benefit the most. The NZ Herald

World Masters Games to bring wealthy tourists, organisers say With over 27,000 well-off athletes set to converge on Auckland for the World Masters Games, organisers expect it to give a significant economic boost. The NZ Herald

Tourist boom pushing up room rates The booming tourism sector has helped drive Auckland’s average hotel room rate to $197 per night, up 9% on the previous year. The NZ Herald

Hotels go into battle with Auckland’s mayor Phil Goff over new rate to pay for promoting the city Auckland hotel and motel owners are on a collision course with the city’s mayor Phil Goff over a targeted rate they say will cost hundreds of thousands of dollars a year. The NZ Herald

Emirates credits superjumbo for success of mega flight from Auckland to Dubai Emirates has carried around 200,000 passengers on its non-stop service between Auckland and Dubai and says the success of the route was based on upgrading to the A380 superjumbo. The NZ Herald

Auckland Council freedom camping pilot splits opinion Auckland Council’s freedom camping pilot has divided public opinion in the Rodney District. Rodney Times

Tribal trust’s case for share of Auckland islands tourism thrown out by High Court Court throws out judicial review challenging the decision to grant a five-year concession to Fullers was unlawful. NBR (subscription)

Auckland Mayor Phil Goff promises crackdown after 43 per cent jump in Ateed staff travel costs Auckland Mayor Phil Goff has revealed details about a crackdown on travel, hospitality and gifts after the council’s promotion agency reported a 43 per cent jump in travel costs to more than $900,000 over two years. The NZ Herald