The Hub opens at Queenstown Airport

The Hub will house a dedicated Emergency Operations Centre. Image: Michael Thomas

Queenstown Airport has opened the doors to its first dedicated operations centre, The Hub.

The new modular-style building houses a new emergency operations centre, operations control room, training room and offices. It will house all of the airport’s operations team under one roof.

“As Queenstown Airport continues to grow, the airport operations team has adapted and expanded to accommodate growth within the current footprint,” said the airport’s general manager of operations and safety, Mike Clay.

“Currently the operations team have operated from five different office locations across the terminal, including the info desk which acts as a control room and administration point. The time has come for a dedicated location to better house the team and associated operational services and facilities”.

The movement of the airport’s essential operations services into The Hub would help free much-needed space in-terminal for use by border agencies, who are also expanding as part of the airport’s continued growth.

Queenstown Airport predicts annual passenger numbers could increase from 1.89 million in 2017 to 3.2 million by 2025, 6 million by 2035 and 7.1 million by 2045.

The airport invested $23m in infrastructure improvements and land acquisitions in its last financial year.

The Operations Centre provides the following under a single roof:

  • A dedicated Operations Control Room
  • A dedicated EOC (Emergency Operations Centre) with landside access for use during an emergency
  • Office accommodation for the entire Operations team (up to 20 people)
  • Office accommodation for project development and delivery teams including Master Plan team
  • Administration facility for staff and contractor inductions, training, issuing of Permits to work, CCTV surveillance, access cards, topping up commercial users’ swipe cards.

The centre also has additional facilities for use by all QAC staff including:

  • Training room with PCs for online and one-to-one training including five hot desks
  • Lunch room with full kitchen facilities
  • Showers and storage for use by all QAC staff
  • Meetings rooms and a boardroom with full AV – for up to 12 people
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