Whangaparaoa Lodge, Hapuku Lodge & Treehouses, Edgewater win hospo awards

Hapuku Lodge +Tree Houses won Best Environmental/Sustainable Business. Image: HapukuLodge.com

PRESS RELEASE: Hospitality New Zealand

The very finest of Kiwi hospitality have once again been recognised at Hospitality New Zealand’s 20th annual Awards for Excellence gala dinner, held in central Wellington on ­Thursday night.

Over 400 people from the hospitality community came from all corners of the country to celebrate the diversity of New Zealand’s food and beverage, and accommodation sectors.

The 2017 Supreme Award winner was the casually luxurious Whangaparaoa Lodge located just a stone’s throw from Little Manly Beach – which also took out the ‘Best Motel’ category.

Judges applauded Whangaparaoa Lodge as an exemplar for other motels and were scratching to find fault with this brilliantly run business. “I was able to witness how caring they are with guests and the genuine pleasure they take from people choosing to stay with them” one of the judges said about the owners Troy and Tomoko Clarry.

Hospitality New Zealand Chief Executive Vicki Lee, said “The judges all agreed the 46 finalists and the 19 winners were of a notably high caliber this year which made judging especially difficult. Whangaparaoa Lodge however excelled when it came to genuine kiwi hospitality”.

Whangaparaoa Lodge owners Troy and Tomoko note that their experience and passion is what drives them in their business.

“We truly strive to make each and every guest happy with their choice to stay with us by following 3 simple steps: A genuine warm welcome, anticipating their needs while staying with us, and providing a fond farewell.”

An intensive judging process by a panel of independent industry professionals considered many aspects of the finalist’s businesses. These included staff training and human resources, customer service, food and beverage offerings, marketing and promotional activities, and the demonstration of business growth.

Now in its 20th year, the Hospitality New Zealand Awards for Excellence honours the achievements of the hardworking and competitive people who make the hospitality and accommodation businesses throughout New Zealand exceptional.


Hospitality New Zealand Supreme Winner
Whangaparaoa Lodge, Whangaparaoa

Personality of the Year – F&B
Herbert Sabapathy, Skyline Rotorua

Pernod Ricard New Zealand Best Bar
Emerson’s Taproom and Restaurant, Dunedin

Bidfood Best Café
Fidel’s, Wellington

TAB Best Country Hotel
Theatre Royal Hotel, Kumara

Genesis Best Environmental/Sustainable Business
Hapuku Lodge & Treehouses, Kaikoura

Sleepyhead Commercial Best Hotel
Edgewater, Wanaka

Rooms Online Best Motel
Whangaparaoa Lodge, Auckland

SKY TV Best Neighbourhood Bar & Eatery
Park Kitchen, Miramar, Wellington

Marsh Insurance Best Newcomer – Accommodation
Porters Boutique Hotel, Havelock North

Noel Leeming Best Newcomer – Food & Beverage
The Little High Eatery, Christchurch

Expedia Best Redeveloped Accommodation
Stay Kerikeri

Coca-Cola Amatil Best Redeveloped Bar/Restaurant
Jack Hackett’s Irish Pub, Wellington

Hospitality Business Best Restaurant
Kika, Wanaka

International Gaming Technology Excellence in Gaming
Square Leg, Hamilton

Health Promotion Agency Excellence in Host Responsibility
Jack Hackett’s Irish Pub, Wellington

American Express Excellence in Marketing
Bowl and Social, SKYCITY Hamilton

Service IQ Excellence in Training & Staff Development
Emerson’s Taproom and Restaurant, Dunedin

Hospitality New Zealand Best Retail Off-Licence
West Harbour Village Wine & Spirits

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